Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,281 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedYou always have what I want at the right price and deliver on time. Good service.
Reply from Leisureshopdirect28 August 2020
Dear Mr Mitchell,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedPerfect after sales service
Reply from Leisureshopdirect28 August 2020
Dear Mr Thomson,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Verifiedwhen initially browsing for part I needed, the site advised it was out of stock and would be approx 10 days, however the part arrived a few days later and resolved my issue, first class.
Reply from Leisureshopdirect28 August 2020
Dear Mr Moffat,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedPrompt service, product as described - what I could I need?
Reply from Leisureshopdirect28 August 2020
Dear Mr Walker,
It is great to hear you had a good experience with your order with us. We are glad you noticed that we only sell genuine parts and accessories on our website. Thanks for the review and we hope we can help you again in the near future.
VerifiedExcellent service and quick delivery
Reply from Leisureshopdirect28 August 2020
Dear Kelly,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedGood price and very quick delivery!
Reply from Leisureshopdirect28 August 2020
Dear Sean,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedVery fast delivery.
Reply from Leisureshopdirect28 August 2020
Dear Mr Bradley,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedAll good ,never had a problem so HAPPY.
Reply from Leisureshopdirect28 August 2020
Dear Mr Robbie,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedItem arrived quickly and as i ordered.
Reply from Leisureshopdirect28 August 2020
Dear Mr & Mrs S Clamp,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedArrived quickly, really pleased with the product.
Would definitely recommend.
Reply from Leisureshopdirect28 August 2020
Dear Clare,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedNeeded a filter and knew where we could get one. They didn't let us down.
Reply from Leisureshopdirect28 August 2020
Dear Sue,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedNeeded a tap for caravan. This was delivered and is an ideal replacement
Reply from Leisureshopdirect28 August 2020
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
VerifiedService was fast and efficient with no problems thank you will return if other items required.
Reply from Leisureshopdirect28 August 2020
Dear Malcolm,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Verifiedvery good service and prompt delivery.
Fantastic product
Reply from Leisureshopdirect28 August 2020
Dear Mr Davies,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedNo issues, arrived as stated and worked as stated
Reply from Leisureshopdirect28 August 2020
Dear Tracey,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future
VerifiedGreat serviceo
Reply from Leisureshopdirect28 August 2020
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedUsed leisure shop direct for the first time items spot on and great delivery will use again without a dout thanks
Reply from Leisureshopdirect28 August 2020
Dear Lee,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedGoods arrived promptly. No problems
Reply from Leisureshopdirect28 August 2020
Dear Mr Smith,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedQuick delivery and product exactly as original ones they replaced, great value
Reply from Leisureshopdirect28 August 2020
Dear JL,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedThis was the best price I could find for a Truma Aventa Comfort online, it arrived quickly and is perfect in all regards. Great service.
Reply from Leisureshopdirect28 August 2020
Thanks for taking the time to write us a review. We strive to offer the largest range at the best prices and we monitor competitors all the time. We are really happy you had a good experience on top of paying a great price. Thanks again.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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