Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,280 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedVery good company to deal with, good prices and reasonable delivery time, had a problem with a tap and it was sorted quickly.
Reply from Leisureshopdirect21 August 2020
Dear Mr Didcote,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedFast delivery, great customer service to resolve wrong part sent I in error. Goods supplied work well and are a very good price
Reply from Leisureshopdirect21 August 2020
Dear Mr Campton,
Thanks for taking the time to write us a review. It is great to hear that we helped you in the run up to the order and everything went well. We look forward to helping you again in the future.
VerifiedI purchased 2 out well 3/4 season sleeping bags. I had seen the ones we wanted o.mb a different site but shopped around to check prices. This website was the cheapest I came across. Quick and efficient delivery service also.
Would definitely recommend and use again.
Reply from Leisureshopdirect21 August 2020
Dear Melissa,
Thanks for taking the time to write us a review. We strive to offer the largest range at the best prices and we monitor competitors all the time. We are really happy you had a good experience on top of paying a great price. Thanks again.
VerifiedDelighted with purchase,prompt delivery.
Reply from Leisureshopdirect20 August 2020
Dear Mrs Flavin,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedGood price and fast delivery.
Reply from Leisureshopdirect20 August 2020
Dear Lee,
Thank you for leaving us the review. We constantly check our prices against our competitors to ensure we can offer the best prices. We strive to make the whole process from order to delivery as streamlined as possible and it is always great to hear from our customers. Thanks again.
VerifiedFantastic.product arrived next day super quick ..
Reply from Leisureshopdirect20 August 2020
Dear Nicola & Paul,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedAmazing product great service and quick delivery
Reply from Leisureshopdirect20 August 2020
Dear Teresa,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedVery quick Service
Reply from Leisureshopdirect20 August 2020
Dear Michael,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedI ordered steps online, they arrived within 48 hours well packaged and protected.
Will be fitting them next week.
Good product, good service.
Reply from Leisureshopdirect20 August 2020
Dear Mr Tovey,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
VerifiedExcellent service and speedy delivery will definitely use again
Reply from Leisureshopdirect20 August 2020
Dear Mr Bath,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedExcellent swift service, easy to use website.
Reply from Leisureshopdirect20 August 2020
Dear Rhian,
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
VerifiedGood price for product
Reply from Leisureshopdirect20 August 2020
Dear Dave,
Thanks for taking the time to write us a review. We strive to offer the largest range at the best prices and we monitor competitors all the time. We are really happy you had a good experience on top of paying a great price. Thanks again.
VerifiedQuick delivery, product as described
Reply from Leisureshopdirect20 August 2020
Dear Jane,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedProduct delivered within 2 working days
Reply from Leisureshopdirect20 August 2020
Dear Chris,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedArrived early, great value and service.
Reply from Leisureshopdirect20 August 2020
Dear Mr Lawrence,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedAm not prone to giving 5 stars, but a fair price, easy-to-use website, and quick delivery earns leisureshop a good score.
Reply from Leisureshopdirect20 August 2020
Dear Dr Steve,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedExcellent and fast service.
Reply from Leisureshopdirect20 August 2020
Dear Nicholas,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedQuick delivery and very competitive price, thank you
Reply from Leisureshopdirect20 August 2020
Dear Mr MacDonald,
Thank you for leaving us the review. We constantly check our prices against our competitors to ensure we can offer the best prices. We strive to make the whole process from order to delivery as streamlined as possible and it is always great to hear from our customers. Thanks again.
VerifiedGreat product quick service
Reply from Leisureshopdirect20 August 2020
Dear Mr Cairns,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedI have purchased quite a few times from Leisureshopdirect and am always pleased with the goods I received. Delivery is on time and price is competitive.
Reply from Leisureshopdirect20 August 2020
Dear Margaret,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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