Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,280 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGood delivery, item very well packaged and protected( wing mirror) so no complaints from me.
Reply from Leisureshopdirect14 August 2020
Dear Mr Newman,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedExactly the right component for my Dometic fridge freezer, delivered quickly and good price.
Reply from Leisureshopdirect14 August 2020
Dear Timmer,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedThe item arrived on time and it was just what we ordered.
Read this review on TrustpilotVerifiedPart ordered while away on caravan site and part delivered there before o moved on to next site many thanks.
Reply from Leisureshopdirect14 August 2020
Dear Mr Dobbinson,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedThetford 565e flushable toilet ordered and delivered as promised. Great service thank you!
Reply from Leisureshopdirect14 August 2020
Dear Mr West Mids,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedDometic cool box, great choice and rapid delivery! Really pleased with it!
Reply from Leisureshopdirect14 August 2020
Dear sharon,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedOrdered item, received good communications. Item was as described and arrived quickly. Will shop with you again.
Reply from Leisureshopdirect14 August 2020
Dear Simon,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedGreat price and service ..fast delivery
Reply from Leisureshopdirect14 August 2020
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedFast service and great product!
Reply from Leisureshopdirect14 August 2020
Dear Claire,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedQuick delivery, great price, great service, mirrors are brilliant, totally recommended to anyone wanting caravan mirrors, you get a great view from them and really sturdy with no wobble.
Reply from Leisureshopdirect14 August 2020
Dear Terry,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedExcellent speedy and efficient service
Reply from Leisureshopdirect14 August 2020
Dear Andy,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedJust as described, arrived quick and Packaged well
Reply from Leisureshopdirect14 August 2020
Dear Rosemarie,
It is great to hear you had a good experience with your order with us. We are glad you noticed that we only sell genuine parts and accessories on our website. Thanks for the review and we hope we can help you again in the near future.
VerifiedUsed before, good price, speedy delivery. No problems.
Reply from Leisureshopdirect14 August 2020
Dear Mr Podmore,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedGreat price and quick delivery!
Reply from Leisureshopdirect14 August 2020
Dear Hilary,
Thanks for taking the time to write us a review. We strive to offer the largest range at the best prices and we monitor competitors all the time. We are really happy you had a good experience on top of paying a great price. Thanks again.
VerifiedPrompt effective delivery
Reply from Leisureshopdirect14 August 2020
Dear Mr Bean,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedAlde load monitor was held in stock and delivered promptly.
Good service as usual
Reply from Leisureshopdirect14 August 2020
Dear Mr Hindmarch,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedGood price and delivery when expected
Reply from Leisureshopdirect14 August 2020
Dear Mr Malton,
Thank you for leaving us the review. We constantly check our prices against our competitors to ensure we can offer the best prices. We strive to make the whole process from order to delivery as streamlined as possible and it is always great to hear from our customers. Thanks again.
VerifiedGreat product quick delivery.
Reply from Leisureshopdirect14 August 2020
Dear Mr Smith,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedGreat service. Quick delivery and very competitive prices too. All in all very pleased.
Reply from Leisureshopdirect14 August 2020
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedGreat service will use again
Reply from Leisureshopdirect14 August 2020
Dear Mr Stanton,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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