Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,280 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedMy order was quickly delivered. No hassle at all
Reply from Leisureshopdirect8 August 2020
Dear Vincent,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedHad very prompt delivery fast efficient service.
Reply from Leisureshopdirect8 August 2020
Dear Mrs Chapman,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedI was preparing my caravan for it's latest outing and found my water pump was leaking. Leisureshopdirect had the pump in-stock and could deliver next day. The pump was received next day and the price was very competitive even with the postage. I highly recommend Leisureshopdirect for your camping and caravanning supplies.
Reply from Leisureshopdirect8 August 2020
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedQuick first class service
Reply from Leisureshopdirect8 August 2020
Dear Mr Frazer,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedGreat service from LiesureDirect. .made do with this as impossible to get 110 mm item.keeping items in Stock is problem more and more and these parts break for fun!
Reply from Leisureshopdirect8 August 2020
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedGreat service, great product and a great price.
All you want.no drama.
Reply from Leisureshopdirect8 August 2020
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedItem arrived on day specified
Reply from Leisureshopdirect8 August 2020
Dear Mr Allan,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedThe item was exactly as described, quick dispatch well packaged.
Reply from Leisureshopdirect8 August 2020
Dear Mr Masurier,
It is great to hear you had a good experience with your order with us. We are glad you noticed that we only sell genuine parts and accessories on our website. Thanks for the review and we hope we can help you again in the near future.
VerifiedExcellent speedy delivery but there was a technical website mistake and I was charged for 2 tents and was delivered 2 tents! There was a quick collection, however and I was refunded the other money.
Still awaiting to use the tent but hopefully it will be if good quality!
Reply from Leisureshopdirect8 August 2020
Dear Gillian,
Thank you for leaving us the review. We are happy that the initial issue was resolved quickly and the rest of the process went well. We hope we can help you again in the near future.
VerifiedQuick and easy to deal with
Reply from Leisureshopdirect8 August 2020
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedI ordered Thetford toilet roll for my friends narrow boat. Easy to order and arrived on time. Will use again
Reply from Leisureshopdirect8 August 2020
Dear Christin,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedI was a little dubious when ordering this. I'd never heard of Leisure Shop Direct and the price of the lights I bought were almost too good to be true. However everything was fine. Quick delivery of a great item at an amazing price. I will definately purchase from them again.
Reply from Leisureshopdirect8 August 2020
Dear Mr Hollingworth,
Thanks for taking the time to write us a review. We strive to offer the largest range at the best prices and we monitor competitors all the time. We are really happy you had a good experience on top of paying a great price. Thanks again.
VerifiedItem arrived on time and just what I needed
Reply from Leisureshopdirect8 August 2020
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedItem arrived well packaged and is good quality, I am very pleased with my purchase.
Reply from Leisureshopdirect8 August 2020
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedVery good, 5 star,
Reply from Leisureshopdirect8 August 2020
Dear John,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedExcellent service and quick delivery
Reply from Leisureshopdirect8 August 2020
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedI was struggling to get parts for my camper build and Leisureshop Direct delivered the parts I needed.
Reply from Leisureshopdirect8 August 2020
Dear Mr Eggar,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedWe needed a cool box. Bought one from this company. Arrived very quickly!!
Used cool box for the first time for an over night camp. In the morning, just before leaving, we put all cold food and drinks in, plus all the ice packs. Loads of room for beer, wine, food and loads of ice packs. Left at midday. Very hot day. Plugged cool box in, in the car. Got to campsite at 1pm. Plugged straight in to electric hook up. Got tent up. Very hot day by now. Cool box plugged in. For rest of day and night, everything was freezing in there. Following morning, with box plugged in all night, there was still plenty of ice. Drinks and food all very cold. Midday, wine still freezing. Got home at 5pm after scorching day, drinks still freezing, and still some ice in the packs.
So, after first use.....very impressed!!!!!!!!
Reply from Leisureshopdirect8 August 2020
Dear Mr Coles,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedExcellent service thank you
Reply from Leisureshopdirect8 August 2020
Dear Mr Cooney,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedGood service web site a bit messy somethings not very clear in stock or not still shop here 😀
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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