Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,280 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedCan't remember what I bought but it arrived in good time and worked - unlike my memory
Reply from Leisureshopdirect8 August 2020
Dear Mr Carey,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedPrompt service and easy to use website.
Reply from Leisureshopdirect8 August 2020
Dear Mr Best,
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
VerifiedOrdered online came quickly and a thousand times better than Camping world
Reply from Leisureshopdirect8 August 2020
Dear Mr Osment,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedExcellent item good price and very quickly delivered
Reply from Leisureshopdirect8 August 2020
Dear Mr Howard,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedExcellent service, confirmed what item I needed, then shipped very quickly.
Reply from Leisureshopdirect8 August 2020
Dear Mr Hughes,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedOrdering from the website was a little clunky but prices good which they needed to be because delivery not cheap. Delivery was on time and purchases well packaged. Overall a satisfying experience and will certainly use them again.
Reply from Leisureshopdirect8 August 2020
Dear Mr Saunders,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedQuick shipment, good communication. Thankyou.
Reply from Leisureshopdirect8 August 2020
Dear William,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedGreat service. Delivered when they said.
Reply from Leisureshopdirect8 August 2020
Dear Marian,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Verifiedgood service
Reply from Leisureshopdirect8 August 2020
Dear Geckie,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedVery happy with delivery efficiency, no troubles using this company again. We purchased a 3 way fridge and some replacement windbreak poles, all arrived promptly, well packaged and work a treat. Many thanks
Reply from Leisureshopdirect8 August 2020
Dear Miss Morgan,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedODERDERDONE DAY GOT IT NEXT LUNCHTIME WELL DONE WILL USE AGAIN
Reply from Leisureshopdirect8 August 2020
Dear Mr Spetch,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
Verifiedjust what I needed and it arrived promptly. What more can you want
Reply from Leisureshopdirect8 August 2020
Dear Paul,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedOrder arrived promptly. Hinge for fridge now repaired will use this site again for caravan parts.
Reply from Leisureshopdirect8 August 2020
Dear Leo,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedSo hassle free. Ordered and had my item within a few days. Will definately be dealing with Leisureshopdirect again. Excellent service. Definately recommend.
Reply from Leisureshopdirect8 August 2020
Dear Yvonne,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedGood price - rapid response. Unfortunately had glitch with old delivery address being used - I expected Paypal to correct it and comms with company down - no phone number and email in problems. Nonetheless they tried hard to help and it was sorted by DPD. Will use again
Reply from Leisureshopdirect8 August 2020
Dear Mr Waters,
We are sorry to hear that there was an initial glitch with your order. We are glad it was resolved quickly. Thank you for leaving us the review and we hope we can help you again in the near future.
VerifiedGreat service delivered on time and a good price.
Reply from Leisureshopdirect8 August 2020
Dear Mr Shelley,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedExcellent service, great communications of delivery schedules and products as advertised.
Reply from Leisureshopdirect7 August 2020
Dear Mrs Burt,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedQuick delivery, well priced item. Will use them again
Reply from Leisureshopdirect7 August 2020
Dear David,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedArrived in timely fashion and well packaged
Reply from Leisureshopdirect7 August 2020
Dear Joanne,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedGreat service.
Fast postage too
Many thanks
Reply from Leisureshopdirect7 August 2020
Dear Mr Dunlop,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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