Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,280 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGreat service fast and reliable.
Reply from Leisureshopdirect7 August 2020
Dear Tala,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedExcellent product ,as described and replaced existing precisely
Reply from Leisureshopdirect7 August 2020
Dear Mr Savage,
It is great to hear you had a good experience with your order with us. We are glad you noticed that we only sell genuine parts and accessories on our website. Thanks for the review and we hope we can help you again in the near future.
VerifiedService was brilliant
Shame i ordered wrong type xx
Reply from Leisureshopdirect7 August 2020
Dear Alan,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedQuality spares for my Reich Caravan Mover. Delivered by the next day, less than 24 hours after ordering. Very easy to fit, once I had removed my spare tyre carrier, even though I do not have a servicing pit or hydraulic caravan lift. Very pleased with the outcome.
Reply from Leisureshopdirect7 August 2020
Dear Ralph,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedQuick delivery, exact replacement, good service.
Reply from Leisureshopdirect7 August 2020
Dear Mr Muddle,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedGreat collection of spares and availability and really fast delivery. Very Happy.
Reply from Leisureshopdirect7 August 2020
Dear Mr Turley,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedReally easy transaction. Great product. Fast delivery. Will definitely use again.
Reply from Leisureshopdirect7 August 2020
Dear Mr Cotcher,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Verifiedordered and promptly delivered, no hassle!
Reply from Leisureshopdirect7 August 2020
Dear Louise,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedExcellent product
Reply from Leisureshopdirect7 August 2020
Dear Chez,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
VerifiedExcellent service. Would definitely purchase again.
Reply from Leisureshopdirect7 August 2020
Dear Mr Wilson,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedPrompt service and delivered as promised
Reply from Leisureshopdirect7 August 2020
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedSpeedy dispatch, exactly as described
Reply from Leisureshopdirect2 August 2020
Dear Mr Norris,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
After being badly let down by another company I was left without a caravan awning a day before I was due to go on holiday.
Placed an order with Leisureshopdirect, via Amazon, at 12 noon one day and got the goods by 2 pm the next.
Reply from Leisureshopdirect2 August 2020
Dear Robin,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedGood fast efficient service very good
Reply from Leisureshopdirect2 August 2020
Dear Michael,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedThe TV as delivered the day after it was ordered, and the TV was well protected by the way it had been packaged. This item was ordered because it was 12v and has satellite decoders. It looks good and works well. The price I paid for it seems to be a standard national price and in this regard there is nothing to be gained by shopping around.
Reply from Leisureshopdirect2 August 2020
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedQuality lock, easy to fit and a reasonable price. Delivered quickly.
Reply from Leisureshopdirect2 August 2020
Dear Mr Rands,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
Verifieddelivered on time correctly packaged
Reply from Leisureshopdirect2 August 2020
Dear Mr Reynolds,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedThis was the first time shopping with Leisureshopdirect but it won't be the last!
The price was very competitive and my order arrived very quickly. I can definitely recommend.
Reply from Leisureshopdirect2 August 2020
Dear Mr Bentley,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedExcellent service
Reply from Leisureshopdirect2 August 2020
Dear Rita,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedGreat customer service-following up on my initial enquiry in spite of poor comm's my end, Covid disruption and home-working.
My order was low value but their customer service was top quality.
Parts arrived very quickly too and a hitchless transaction.
Thank you!
Reply from Leisureshopdirect2 August 2020
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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