Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,280 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedExcellent service, came in next day post
Reply from Leisureshopdirect2 August 2020
Dear Zoe,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedItem as described, well packaged, prompt delivery, very happy , thank you.
Reply from Leisureshopdirect2 August 2020
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedVery easy to find the part I was after, a thermocouple, and to checkout. Part not fitted yet so can't comment, bought because after service it was mentioned a possible control board fault for fridge lighting on gas but then going out. Lots of other reviewers have solved this with this purchase from leisureshopdirect so I am happy to give it a try for great price with delivery.
Reply from Leisureshopdirect2 August 2020
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
I ordered an Aquaroll from Amazon which was actually fulfilled by LeisureShopDirect, in a very fast and efficient manner.
Note that I was being lazy and could/should have saved myself some money by going directly to Leisure Shop Direct's website - I will know better in future - next time I will go directly to their website :)
I will definitely use Leisure Shop Direct again!
Reply from Leisureshopdirect2 August 2020
Dear Dave,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedI ordered a Gaslow pigtail for my caravan. The item arrived very quickly and as advertised. The quality of the product is excellent, made from stainless steel and comes with a 20 year warranty. I would be happy to recommend both the product and Leisureshopdirect.
Reply from Leisureshopdirect2 August 2020
Dear Mr Roberts,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
Verifiedgood service fast delivery, well packaged, product cheaper than amazon, well impressed. will use them again.
Reply from Leisureshopdirect2 August 2020
Dear Mr Ward,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedOrder arrived before said date and is exactly as advertised
Works well!!
Reply from Leisureshopdirect2 August 2020
Dear Mr knowles,
It is great to hear you had a good experience with your order with us. We are glad you noticed that we only sell genuine parts and accessories on our website. Thanks for the review and we hope we can help you again in the near future.
VerifiedStraightforward transaction, no hassle. Arrived promptly.
Reply from Leisureshopdirect2 August 2020
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedSwift delivery, items as described 👍
Reply from Leisureshopdirect2 August 2020
Dear Ed,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedComprehensive range of sometimes hard to find spares. Good prices and fast reliable delivery. Easy to navigate website.
Reply from Leisureshopdirect2 August 2020
Dear Anon,
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
VerifiedExcellent service. Part arrived on time and in excellent condition. Would reccomend to anyone needing a spare part for their van
Reply from Leisureshopdirect2 August 2020
Dear Sandra,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedAs is normal Leisureshopdirect delivered not only on price but on speed of delivery. Got to be No. 1 on anyones list of leisure spares or equipment.
Reply from Leisureshopdirect2 August 2020
Dear Mr Blakey,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedExcellent service from yhis company. I was sent updates and the package was delivered safely.
Reply from Leisureshopdirect2 August 2020
Dear Jayne,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedJest bardzo długi czas oczekiwania na zamówiony towar ,poza tym jest ok
Read this review on TrustpilotVerifiedGood price and included delivery. Arrived on time. Excellent service all round, recommended
Reply from Leisureshopdirect2 August 2020
Dear Steve,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedVery fast service and delivery. Fair price. Item was exactly what I Wanted. Wil use this company again
Reply from Leisureshopdirect2 August 2020
Dear Leslie,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedSuper fast delivery and a great price. What more could you ask for.
Reply from Leisureshopdirect1 August 2020
Dear Mr Jones,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedFast Delivery, great product, haven't tried it out yet, but seems like its going to work perfectly.
Reply from Leisureshopdirect1 August 2020
Dear Anne,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedFast shipping to Ireland. Product as advertised. V happy.
Reply from Leisureshopdirect1 August 2020
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedOrder came on time and was great
Reply from Leisureshopdirect1 August 2020
Dear Julie,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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