Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,280 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGreat store for all those bits and pieces you just can’t find anywhere else with a super fast delivery.
Reply from Leisureshopdirect1 August 2020
Dear Mr Waite,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedFast and timely delivery, will use the again AAA+
Reply from Leisureshopdirect1 August 2020
Dear Mr Aries,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedI ordered the cover after reading the reviews on the website. We have a caravan and a small Weber kettle bbq which we take with us and transport in the rear of the car. The cover was ordered and dispatched almost immediately. We live in the Republic of Ireland and it arrived within 6 days of which there was a weekend involved in it. Arrived well packaged. The cover is made of substantial material and looks to be more than able to withstand the weather. So an excellent all round experience. Well worth the money.
Reply from Leisureshopdirect1 August 2020
Dear Mr Brock,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedReally pleased to find these items to replace old rusty shelves. 16 year old fridge looks like new again. Good description, reasonable value and quick and well packaged delivery
Reply from Leisureshopdirect1 August 2020
Dear Mr Cooper,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedFast delivery,good product and good price. Can’t ask for anything better.
Reply from Leisureshopdirect1 August 2020
Dear Mr Cook,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedOn time. Right stuff
Reply from Leisureshopdirect1 August 2020
Dear Simon,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedGreat product and price. Easy to install
Reply from Leisureshopdirect1 August 2020
Dear Mr Brown,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedEasy website to navigate. Order process was easy to follow.
Would use again.
Reply from Leisureshopdirect1 August 2020
Dear Charles,
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
VerifiedFantastic. Thanks
Reply from Leisureshopdirect1 August 2020
Dear Helen,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedFound exact replacement parts needed for our 2002 caravan here which were well priced and arrived in good time.
Reply from Leisureshopdirect1 August 2020
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Isabella Chair Bag
Typically Isabella high quality, Takes both chairs and foot rests.
Excellent buying experience,
Reply from Leisureshopdirect1 August 2020
Dear Mr Shone,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
Purchased a propex 10ltr water storage heater, item arrived a few days later with a couple of connectors missing, contacted leisure shop direct, they contacted the manufacturer who sent the parts direct.
Excellent service, fantastic heater, just coming to the end of a fortnight away in our caravan, used the heater for washing up and showering etc. Really sound investment. Would recommend company and heater very highly.
Reply from Leisureshopdirect25 July 2020
Dear Mr Cliff,
Thank you for leaving us the review. We are happy that the initial issue was resolved quickly and the rest of the process went well. We hope we can help you again in the near future.
VerifiedVery good so-player fast delivery
Reply from Leisureshopdirect25 July 2020
Dear Mr Paluch,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedSmooth transaction fast delivery quality item.
Reply from Leisureshopdirect25 July 2020
Dear Mr Shrewsbury,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Verifiedgreat service
Reply from Leisureshopdirect25 July 2020
Dear Mr Long,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedHitch cover was good quality. Well pleased.
Reply from Leisureshopdirect25 July 2020
Dear Mr Ohare,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
VerifiedArrived quickly and as stated
Reply from Leisureshopdirect25 July 2020
Dear Mr Ward,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedEfficient service.
Reply from Leisureshopdirect25 July 2020
Dear Farmer,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedQuality item. Fits my caravan oven perfectly and makes cooking a bit easier. Delivery could have been a wee bit faster, but otherwise satisfied.
Reply from Leisureshopdirect25 July 2020
Dear Bryankeenan,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedGood prices , quick delivery... 10/10
Reply from Leisureshopdirect25 July 2020
Dear Mr Stefaniak,
Thank you for leaving us the review. We constantly check our prices against our competitors to ensure we can offer the best prices. We strive to make the whole process from order to delivery as streamlined as possible and it is always great to hear from our customers. Thanks again.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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