Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,276 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Mrs Hodge
5 May 2026
Rated 5 out of 5 starsVerified

Brilliant Databases of parts

Amazing store of spare parts helping those of us with older leisure vehicles keep them on the road. Really detailed plans to help you identify the correct part. Fantastic

Date of experience: 5 May 2026

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Robbygh
5 May 2026
Rated 5 out of 5 starsVerified

Exactly what I needed and delivered…

Exactly what I needed and delivered promptly

Date of experience: 28 April 2026

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jonathan livesey
5 May 2026
Rated 5 out of 5 starsVerified

Low price quality product quality product delivery …

Price and quality product delivery good buy expensive

Date of experience: 5 May 2026

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EINION WILLIAMS
4 May 2026
Rated 5 out of 5 starsVerified

a convenient way to get caravan spares

a convenient way to get caravan spares

Date of experience: 4 May 2026

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JULIE JOHNSON
4 May 2026
Rated 5 out of 5 starsVerified

Easy to use site

Easy to use. Excellent supplies. Quick postage well worth it

Date of experience: 4 May 2026

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Jan
4 May 2026
Rated 5 out of 5 starsVerified

Really efficient service

Really efficient service. Item despatched and received very quickly!
Thank you.

Date of experience: 27 April 2026

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Gordon C
4 May 2026
Rated 5 out of 5 starsVerified

Good Online Experience

In Stock. More than one image of part on website.
Clear and efficient so will use again.

Date of experience: 4 May 2026

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Trevor Smith
3 May 2026
Rated 5 out of 5 starsVerified

clear product identification

clear product identification, easy payment process, quick delivery

Date of experience: 3 May 2026

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William Birnie
3 May 2026
Rated 5 out of 5 starsVerified

Found my freezer shelf

product searh was easy ,description accurate and checkout quick

Date of experience: 3 May 2026

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Val Moore
1 May 2026
Rated 5 out of 5 starsVerified

Easily found correct fridge spare part…

Easily found correct fridge spare part on website, prompt dispatch, and no problem with the goods received.

Date of experience: 24 April 2026

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Anita King
1 May 2026
Rated 5 out of 5 starsVerified

Great price and easy to navigate the…

Great price and easy to navigate the website.

Date of experience: 1 May 2026

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