Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,280 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGood quick service. Product did exactly what it said it would do.
Reply from Leisureshopdirect25 July 2020
Dear Mr Mitchener,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedExcellent. Easy to purchase, quick delivery and kept informed progress.
Reply from Leisureshopdirect25 July 2020
Dear Lorraine,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedExcellent service. Really quick delivery. Reasonably priced too.
Reply from Leisureshopdirect25 July 2020
Dear Ashcroft,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedSpeedy service and good value product
Reply from Leisureshopdirect25 July 2020
Dear Mark,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedEverything OK
Reply from Leisureshopdirect25 July 2020
Dear Mr Gray,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedExcellent service, and fast delivery
Reply from Leisureshopdirect25 July 2020
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedExcellent product, better than expected, and very fast and efficient delivery.
Reply from Leisureshopdirect25 July 2020
Dear Katy,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedI got my delivery next day abd the service was excellent would definitely use again
Reply from Leisureshopdirect19 July 2020
Dear Mr McKeith,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedExcellent just what I ordered dispatched the same day. Thank you
Reply from Leisureshopdirect19 July 2020
Dear Mr Sheen,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Great prices, lots of spares available and quick delivery. Great to deal with. Would recommend to anyone looking for motor home and caravan bits.
Reply from Leisureshopdirect19 July 2020
Dear Mr Payne,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedBest price found online and fast delivery wouldn’t hesitate to purchase from here again
Reply from Leisureshopdirect19 July 2020
Dear Mr Stacey,
Thank you for leaving us the review. We constantly check our prices against our competitors to ensure we can offer the best prices. We strive to make the whole process from order to delivery as streamlined as possible and it is always great to hear from our customers. Thanks again
VerifiedGood product. Very prompt delivery.
Reply from Leisureshopdirect19 July 2020
Dear Francis,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedGreat product with fast delivery
Reply from Leisureshopdirect19 July 2020
Dear Mr Walker,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedI've not bought anything for a whole but I wasn't disappointed. Arrived when they said they would. Intact and just what I had ordered.
Reply from Leisureshopdirect19 July 2020
Dear Patricia,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedArrived on time, well packaged with instructions. Working fine
Reply from Leisureshopdirect19 July 2020
Dear Brain,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedAs described and work as expected very good service
Reply from Leisureshopdirect19 July 2020
Dear Mr Emsley,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
Verifiedgood product as described and received the item quickly
Reply from Leisureshopdirect19 July 2020
Dear Mr Hutchison,
It is great to hear you had a good experience with your order with us. We are glad you noticed that we only sell genuine parts and accessories on our website. Thanks for the review and we hope we can help you again in the near future.
VerifiedWhat can I say? Very good price, easy to order and delivered very quickly!!!! Perfect.
Reply from Leisureshopdirect19 July 2020
Dear Mr Orwin,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedVery pleased
Reply from Leisureshopdirect19 July 2020
Dear Mr Hillier,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedEasy to order from site. Fast delivery. Great service, Thank you
Reply from Leisureshopdirect19 July 2020
Dear Helen,
We spend a great deal of time making the website as straightforward to use as possible. It is always great to hear that you found it easy to use. Thanks for taking the time to write us a review and we are glad you found the process streamlined. We look forward to helping you again in the future.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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