Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,279 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedQuick and efficient service.
Reply from Leisureshopdirect19 July 2020
Dear Mr Rorke,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedHad the part I needed for my Remis blind and arrived promptly.Just a shame the delivery charge was more than the part I ordered.
Read this review on TrustpilotVerifiedGreat price, service and delivery would recommend using them in the future.
Reply from Leisureshopdirect19 July 2020
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedOriginally placed an order through Amazon for some wing mirror protectors but when they arrived I realised I had ordered the wrong size. Returned these and was refunded pretty quickly. Decided to go straight to the supplier for the correct size and this arrived within days - very good service
Reply from Leisureshopdirect19 July 2020
Thank you for leaving us the review. We are happy that the initial issue was resolved quickly and the rest of the process went well. We hope we can help you again in the near future.
Verifiedvery easy to do business with. Quick delivery
Reply from Leisureshopdirect19 July 2020
Dear Mr Stringer,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedGood product at a reasonable price with free delivery. Package was a bit battered when it arrived but contents seem fine.
Reply from Leisureshopdirect19 July 2020
Dear Mr Jones,
Thanks for taking the time to write us a review. We strive to offer the largest range at the best prices and we monitor competitors all the time. We are really happy you had a good experience on top of paying a great price. Thanks again
VerifiedExcellant service
Reply from Leisureshopdirect19 July 2020
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedEasy to use website, fast dispatch and delivery. Access to spares other don’t supply at reasonable prices.
Reply from Leisureshopdirect19 July 2020
Dear Mr Jones,
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
VerifiedVery good to deal with. Would certainly buy from them again. David. Mcleod
Reply from Leisureshopdirect19 July 2020
Dear Mr cleod,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedGreat prices, quick free delivery.
Reply from Leisureshopdirect19 July 2020
Thank you for leaving us the review. We constantly check our prices against our competitors to ensure we can offer the best prices. We strive to make the whole process from order to delivery as streamlined as possible and it is always great to hear from our customers. Thanks again.
VerifiedVery easy to use web site.
Very reasonably priced & fast delivery.
Reply from Leisureshopdirect19 July 2020
Dear Mr Britnell,
We spend a great deal of time making the website as straightforward to use as possible. It is always great to hear that you found it easy to use. Thanks for taking the time to write us a review and we are glad you found the process streamlined. We look forward to helping you again in the future.
VerifiedGood service all round.
Reply from Leisureshopdirect19 July 2020
Dear Mr Thomson,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedA+++++++++++
Reply from Leisureshopdirect17 July 2020
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedGood product well priced good delivery communication and well packaged! Excellent service
Reply from Leisureshopdirect17 July 2020
Dear Mr Parker,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedGreat service
Reply from Leisureshopdirect17 July 2020
Dear Mr Muddimer,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedQuick service, which is what I was after and assured I would get. Cannot be faulted.
Reply from Leisureshopdirect17 July 2020
Dear Mr Bostock,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedVery happy quick service thanks
Reply from Leisureshopdirect17 July 2020
Dear Terry,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedFantastic service, support and variety, I had an issue with a part and the team were possibly the best I have ever encountered, I would have no hesitation in recommending or purchasing from Leisure shop direct.
Reply from Leisureshopdirect17 July 2020
Dear Mr Biddulph,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedVery good service and easy to use website
Reply from Leisureshopdirect17 July 2020
Dear Mr Wall,
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
VerifiedGreat range products at good prices, well packaged, perhaps postage a little expensive for small items that could go as small parcels/large envelopes.
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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