Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,279 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGood quick service.
Reply from Leisureshopdirect11 July 2020
Dear Peter,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedFantastic service. Shame about the delivery company used though as they couldn't careless.
Leisure shop direct were brilliant though and I have recommended them to others.
Reply from Leisureshopdirect11 July 2020
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedStraightforward, quick, as ordered
Reply from Leisureshopdirect11 July 2020
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Verifiedvery quick in delivering items we ordered especially during the pandemic
Reply from Leisureshopdirect11 July 2020
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Verifiedi ordered Isabella spares cheapest around and delivered the next day can't fault. will use leisureshopdirect in the future.
Reply from Leisureshopdirect11 July 2020
Thanks for taking the time to write us a review. We strive to offer the largest range at the best prices and we monitor competitors all the time. We are really happy you had a good experience on top of paying a great price. Thanks again.
VerifiedArrived on time, well packaged. Exactly as described
Reply from Leisureshopdirect11 July 2020
Dear Maggie ,
It is great to hear you had a good experience with your order with us. We are glad you noticed that we only sell genuine parts and accessories on our website. Thanks for the review and we hope we can help you again in the near future.
VerifiedGreat service and product
Reply from Leisureshopdirect11 July 2020
Dear Mr Greenall,
Thanks for the great review . The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedFast delivery
Reply from Leisureshopdirect11 July 2020
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedExcellent very good
Reply from Leisureshopdirect11 July 2020
Dear Cooke,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedVery fast and professional service.
Reply from Leisureshopdirect11 July 2020
Dear Mr Petty,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedPrompt and perfect
Reply from Leisureshopdirect11 July 2020
Dear Lan,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedExcellent and prompt service, best price to my new go to shop
Reply from Leisureshopdirect11 July 2020
Dear Mr Brook,
Thank you for leaving us the review. We constantly check our prices against our competitors to ensure we can offer the best prices. We strive to make the whole process from order to delivery as streamlined as possible and it is always great to hear from our customers. Thanks again.
VerifiedWe messed up & they sorted it out quickly...great company...
Reply from Leisureshopdirect11 July 2020
Dear Mr Patteson,
Thank you for leaving us the review. We are happy that the initial issue was resolved quickly and the rest of the process went well. We hope we can help you again in the near future.
VerifiedArrived as promised and communications great. Excellent again. Thank you
Reply from Leisureshopdirect11 July 2020
Dear Carol,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedVery prompt and efficient service.
Reply from Leisureshopdirect11 July 2020
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedGreat service quick delivery will definitely use again
Reply from Leisureshopdirect11 July 2020
Dear Kathleen,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedQuestion and order dealt with very quickly and so 5* are well deserved.
Will use you again I'm sure.
Many thanks
Reply from Leisureshopdirect10 July 2020
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedReceived well within the time schedule indicated and well packed. The part supplied solved our problem.
Reply from Leisureshopdirect10 July 2020
Dear John,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedFast service
Reply from Leisureshopdirect10 July 2020
Dear Mike,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedGreat service, good quality,good prices, thanks
Reply from Leisureshopdirect10 July 2020
Dear Graham,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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