Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,279 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGood price, easy ordering and arrived as promised. Can't fault the service or product.
Reply from Leisureshopdirect3 July 2020
Dear Mr Hart,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedGood easy transaction. Delivery as promised. Will use agaain.
Reply from Leisureshopdirect3 July 2020
Dear Mr Torr,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedPurchased an aqua roll from this company at a much cheaper price than anywhere else. The delivery was very speedy and received it within a couple of days. Very impressed
Reply from Leisureshopdirect3 July 2020
Dear Ann,
Thank you for leaving us the review. We constantly check our prices against our competitors to ensure we can offer the best prices. We strive to make the whole process from order to delivery as streamlined as possible and it is always great to hear from our customers. Thanks again.
VerifiedGreat price, quick free delivery, well packaged. Overall delighted with both product and service.
Reply from Leisureshopdirect3 July 2020
Dear Julie ,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedGreat thanks
Reply from Leisureshopdirect3 July 2020
Dear Mr Ashman,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedFree delivery can be confusing
Read this review on TrustpilotVerifiedGreat service again
Reply from Leisureshopdirect3 July 2020
Dear Mr Middleton,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedVery clear info, good price, and came really quickly, with good communication. Excellent.
Reply from Leisureshopdirect3 July 2020
Dear Ted,
Thanks for the great review . The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedGreat service
Reply from Leisureshopdirect3 July 2020
Dear Mr Kelly,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedFast delivery. Easy to use website. Quick and simple to use website. Excellent valve.
Reply from Leisureshopdirect3 July 2020
We spend a great deal of time making the website as straightforward to use as possible. It is always great to hear that you found it easy to use. Thanks for taking the time to write us a review and we are glad you found the process streamlined. We look forward to helping you again in the future.
VerifiedSuper quick delivery
Reply from Leisureshopdirect3 July 2020
Dear Mr Voce,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedGreat experience, prompt delivery and reasonable price, all you want from a retailer. Unable to comment on customer support as not needed.
Reply from Leisureshopdirect3 July 2020
Dear Mr Pearson,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedExcellent service from you ,good prices ,thanks
Reply from Leisureshopdirect3 July 2020
Dear Paul,
Thanks for taking the time to write us a review. We strive to offer the largest range at the best prices and we monitor competitors all the time. We are really happy you had a good experience on top of paying a great price. Thanks again.
VerifiedOrdered a outwell chair, and unlike many sites that say next day delivery at the moment, then you get a email saying "because of the covid you parcel will be delayed etc".
Ordered, got an email confirming order, came the next day... what more can I say but thank you.
Reply from Leisureshopdirect3 July 2020
Dear Mr Crane,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
Verifiedgood service excellent product
Reply from Leisureshopdirect3 July 2020
Dear Mike,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedGreat range of products at a very competitive price with fast reliable delivery!
Well done.
Reply from Leisureshopdirect3 July 2020
Dear Mr Lewis,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedExcellent, speedy service, as always.
Geoff, Merseyside
Reply from Leisureshopdirect3 July 2020
Dear Geoff,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedFab chair. Highly recommend.
Good communication.
Reply from Leisureshopdirect3 July 2020
Dear Nicola,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
Verifiedno problems, fast delivery
Reply from Leisureshopdirect3 July 2020
Dear Marc,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedGood products, great service
Reply from Leisureshopdirect3 July 2020
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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