Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedThe right product at the best price. I ordred the shelf unit on a Friday afternoon using the standard delivery option, the shelf was delivered by post on the Monday morning. Great service.
Reply from Leisureshopdirect27 June 2020
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedGood price and very quick delivery.
Reply from Leisureshopdirect27 June 2020
Dear Christine,
Thank you for leaving us the review. We constantly check our prices against our competitors to ensure we can offer the best prices. We strive to make the whole process from order to delivery as streamlined as possible and it is always great to hear from our customers. Thanks again.
VerifiedPart exactly as discribed, delivered promptly, what more could you ask?
Reply from Leisureshopdirect27 June 2020
Dear Mr Calvert,
It is great to hear you had a good experience with your order with us. We are glad you noticed that we only sell genuine parts and accessories on our website. Thanks for the review and we hope we can help you again in the near future.
VerifiedGreat service for returns
Reply from Leisureshopdirect27 June 2020
Dear Mr Frost,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedAll items of good quality.
Reply from Leisureshopdirect27 June 2020
Dear Mr Collins,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedOur order cane only 2 days after it was ordered and just what we wanted and it is already fitted
Reply from Leisureshopdirect27 June 2020
Dear Wendy,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedBrilliant little item , works perfect, Heats water really quickly.
Reply from Leisureshopdirect27 June 2020
Dear Mr Clarke,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedBrilliant service. Will order with u again. Thanks
Reply from Leisureshopdirect27 June 2020
Dear Adeline,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedYour service excellent. Shame post office cocked it up.
Regards
Nick
Reply from Leisureshopdirect27 June 2020
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedSpeedy delivery And great price would recommend
Reply from Leisureshopdirect26 June 2020
Dear Mr Kirby,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedAmazing service super fast delivery
Reply from Leisureshopdirect26 June 2020
Dear Mrs Cope,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedAs described and shipped promptly.
Reply from Leisureshopdirect26 June 2020
Dear Mr Dunne,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedQuality of product and delivery excellent
Reply from Leisureshopdirect26 June 2020
Dear Bateman,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedGoods as described. Good, prompt service.
Reply from Leisureshopdirect26 June 2020
Dear Mr Cooper,
It is great to hear you had a good experience with your order with us. We are glad you noticed that we only sell genuine parts and accessories on our website. Thanks for the review and we hope we can help you again in the near future.
Verifiedexcellent quick delivery and quality products.
Reply from Leisureshopdirect26 June 2020
Dear Susan,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedDue to the lockdown it was awkward to communicate directly
But the people working from home did a great job 👍
The parts arrived promptly and well pack
Only the photo copy instructions are a bit dark but should be ok
Thankyou stay safe Mike Hobbs
Reply from Leisureshopdirect26 June 2020
Dear Jane,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedPrompt, efficient and would use again. The door seal was the water leak problem, now solved. Thanks.
Reply from Leisureshopdirect26 June 2020
Dear Mr Lee,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedFast efficient order processing & service with delivery to Ireland within 3/4 days
Reply from Leisureshopdirect26 June 2020
Dear Maria,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedWebsite very easy to use. Items arrived in a super quick time. I will certainly use them again.
Reply from Leisureshopdirect26 June 2020
Dear Mr Bindon,
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
VerifiedGood service.
Reply from Leisureshopdirect26 June 2020
Dear Mr Warren,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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