Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGood quick service
Reply from Leisureshopdirect3 July 2020
Dear Mr Smith,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedSpare clips came on time and as described.
Reply from Leisureshopdirect3 July 2020
Dear Yvonne,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
VerifiedOrdered toilet from here came within a couple of days, speedy delivery, excellent service and goods in great condition on arrival
Read this review on TrustpilotVerifiedDelivered quicker than expected. Excellent service, will definitely use again.
Reply from Leisureshopdirect3 July 2020
Dear Yvonne,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedGood value, they initially made a mistake with the ordered quantity for my order but on contacting them it was rectified promptly with an apology so no issues with that. Overall very pleased
Reply from Leisureshopdirect3 July 2020
Dear Mrs Fradgley,
Thank you for leaving us the review. We are happy that the initial issue was resolved quickly and the rest of the process went well. We hope we can help you again in the near future.
VerifiedGood range of products at reasonable prices that are dispatched promptly. Very happy with quality and service. Recommended.
Reply from Leisureshopdirect27 June 2020
Dear Mr Sylvester,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Verifiedgreat company to deal with
Reply from Leisureshopdirect27 June 2020
Dear Mr Veitch,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedGoods arrived on time
Reply from Leisureshopdirect27 June 2020
Dear Mr Ockenden,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedOrdered easily online. Item arrived really quickly. Thanks for prompt service.
Reply from Leisureshopdirect27 June 2020
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedExcellent.
Exactly what I ordered.
Very fast delivery.
Reply from Leisureshopdirect27 June 2020
Dear Mr Quinn,
Thanks for the great review . The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedGreat service even though a item was missing as soon as I contacted them a replacement was sent no problem Julia was excellent
Thank you
Reply from Leisureshopdirect27 June 2020
Dear Mr Goddard,
Thank you for leaving us the review. We are happy that the initial issue was resolved quickly and the rest of the process went well. We hope we can help you again in the near future.
VerifiedDespite the lockdown a pre order question was answered very quickly. We have never used Leisureshopdirect before, but will definitely make them first point of call for any other business. Good price and quick delivery as well.
Reply from Leisureshopdirect27 June 2020
Dear Carri,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again
Verifiedgood experience from italy
Reply from Leisureshopdirect27 June 2020
Dear Sara,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedIt's great to know just where to get replacement caravan parts from. Excellent service.
Reply from Leisureshopdirect27 June 2020
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedEasy to buy, good price and turned up on time.
Reply from Leisureshopdirect27 June 2020
Dear Mr Franklin,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedExcellent product choice, quick & easy Web site to use. Great prices & fast delivery, will definitely be using again when I need something quickly.
Reply from Leisureshopdirect27 June 2020
Dear Jill,
We spend a great deal of time making the website as straightforward to use as possible. It is always great to hear that you found it easy to use. Thanks for taking the time to write us a review and we are glad you found the process streamlined. We look forward to helping you again in the future.
VerifiedExcellent informative website, my first port of call whenever I have a problem with my motorhome. Competitive prices and a fantastic range of products.
Well done and thanks again.
Reply from Leisureshopdirect27 June 2020
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
VerifiedExcellent price, speedy delivery. Haven’t used it yet but purchased to replace my old one. Make sure to follow instructions re cleaning it, especially waste tank and using correct chemicals to maintain the life of seals and parts. Nice, compact toilet.
Reply from Leisureshopdirect27 June 2020
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
Verifiedfirst class service
Reply from Leisureshopdirect27 June 2020
Dear David,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedOrdered a Vison Status 580 aerial was best price around, good communication about the delivery arrived in couple of days ,well impressed
Reply from Leisureshopdirect27 June 2020
Dear Mr Davies,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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