Kenneth Woodgate
24 June 2020
24 June 2020
VerifiedGreat service ,quick delivery good…
Great service ,quick delivery good price saved the day bank you.
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGreat service ,quick delivery good price saved the day bank you.
Read this review on TrustpilotVerifiedHappy with my purchases
Reply from Leisureshopdirect26 June 2020
Dear Mr Palmer,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedEXACTLY WHAT I ORDERED AND VERY SPEEDY DELIVERY
Reply from Leisureshopdirect26 June 2020
Dear Mr Simons,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedQuick, efficient service
Reply from Leisureshopdirect26 June 2020
Dear Caroline,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedGreat service from purchase to delivery. Very quick and good price.
Reply from Leisureshopdirect26 June 2020
Dear Mr Armour,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedQuick and efficient service.
Reply from Leisureshopdirect26 June 2020
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedExcellent service , would highly recommend and use again , items arrived on time thank you
Reply from Leisureshopdirect26 June 2020
Dear Richard,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedExcellent service, quick delivery, will buy from you again.
Reply from Leisureshopdirect26 June 2020
Dear Sam,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Ordered Alko stabiliser friction pads. Arrived promptly, price reasonable, instructions generally clear. Good!
Reply from Leisureshopdirect26 June 2020
Dear Mr Baker,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedArrived quickly and well packaged.
Reply from Leisureshopdirect26 June 2020
Dear Mr Hawtin,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Excellent service, samples sent prior to ordering, good communication.
Reply from Leisureshopdirect26 June 2020
Dear Mr Robinson,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedEasy to use web site. Goods received 1 day later than specified, but I think this was the delivery company's fault under the lock-down. No great problem really.
Not used any of the items ordered, they look OK.
Reply from Leisureshopdirect26 June 2020
Dear Jones,
We spend a great deal of time making the website as straightforward to use as possible. It is always great to hear that you found it easy to use. Thanks for taking the time to write us a review and we are glad you found the process streamlined. We look forward to helping you again in the future.
Items delivered quickly, well packaged, kept up to date of order despatch & delivery. I ordered late on the Wednesday & received my order on the Friday. Very pleased with this company. Customer services where a fabulous help & replied to my email very quickly (same day & within minutes of me me sending an email) as when I had placed my order I had then realised I’d stupidly not checked & had given them the wrong postcode they had it sorted ASAP.
Reply from Leisureshopdirect21 June 2020
Dear Sharon,
Thanks for taking the time to write us a review. We are glad one of our team could help you make the ordering process easy for you. We look forward to helping you again in the future.
VerifiedCould have bought same product much cheaper also pp included but could not fault the service excellent thank you very much
Read this review on TrustpilotVerifiedExcellent service, very fast delivery, well packaged items. Excellent web site making it very easy to search for, and order items.
Reply from Leisureshopdirect21 June 2020
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
VerifiedVery pleased
Reply from Leisureshopdirect21 June 2020
Dear Mr Barker,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedVery good product and exactly as described.
Reply from Leisureshopdirect21 June 2020
Dear Mr James,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedVery good quick service.... ordered a 41ltr Dometic cool box, it’s huge.
Reply from Leisureshopdirect21 June 2020
Dear Clowes,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
Verifiedswift service , well packed ,good web site ,good courier
Reply from Leisureshopdirect21 June 2020
Dear Mr Dyke,
We spend a great deal of time making the website as straightforward to use as possible. It is always great to hear that you found it easy to use. Thanks for taking the time to write us a review and we are glad you found the process streamlined. We look forward to helping you again in the future.
VerifiedGreat product and quick delivery
Reply from Leisureshopdirect21 June 2020
Dear Mr McCreight,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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