Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGreat service, item exactly as described & fit perfectly. Speedy delivery & well packed & very good value, I have no hesitation in recomending this company
Reply from Leisureshopdirect21 June 2020
Dear Betty,
Thanks for the great review . The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedFound the company very helpful. The chairs were just what we wanted.
Reply from Leisureshopdirect21 June 2020
Dear Eileen,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedDelivery was very quick and exactly what we requested.
Reply from Leisureshopdirect21 June 2020
Dear Colin,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedItem as advertised... And delivered on time.
Reply from Leisureshopdirect21 June 2020
Dear Mr Cheminant,
It is great to hear you had a good experience with your order with us. We are glad you noticed that we only sell genuine parts and accessories on our website. Thanks for the review and we hope we can help you again in the near future.
VerifiedExcellent service very helpful will use this company again
Reply from Leisureshopdirect21 June 2020
Dear Mr Smith,
Thanks for taking the time to write us a review. It is great to hear that we helped you in the run up to the order and everything went well. We look forward to helping you again in the future.
VerifiedCame when they said
Reply from Leisureshopdirect21 June 2020
Dear Mr Mills,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedJust what we needed for our caravan, also easy to order and delivery was quick.
Thank you
Reply from Leisureshopdirect21 June 2020
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedGreat , fab product
Reply from Leisureshopdirect21 June 2020
Dear Alice,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedSpend your time checking you order the correct part and you won’t go wrong with this company, fairly priced, prompt service and as you ordered. As always great thanks
Reply from Leisureshopdirect21 June 2020
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedExcellent service and delivered on time. Will definitely use again
Reply from Leisureshopdirect21 June 2020
Dear Diane,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedI ordered a Thule bike rack for my caravan and received it delivered by courier 3 days later during the Corona Virus lockdown. Very impressive when you consider the times we are in. To make it even more impressive it was £30 cheaper than any other online supplier and £70 cheaper than my local caravan stockist.i am very pleased with my purchase.
Reply from Leisureshopdirect21 June 2020
Dear Mr Gordon,
Thank you for leaving us the review. We constantly check our prices against our competitors to ensure we can offer the best prices. We strive to make the whole process from order to delivery as streamlined as possible and it is always great to hear from our customers. Thanks again.
VerifiedGreat service
Reply from Leisureshopdirect21 June 2020
Dear Lynda,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedRight part right price right on time
Reply from Leisureshopdirect21 June 2020
Dear Mr Gibson,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedSuperb service will definitely use again.
Had problem with item but they were very quick to sort for me.
Reply from Leisureshopdirect21 June 2020
Dear Mr Glenister,
We are sorry to hear that there was an initial glitch with your order. We are glad it was resolved quickly. Thank you for leaving us the review and we hope we can help you again in the near future.
VerifiedGreat service. Quick dispatch and delivery time even during the pandemic.
Reply from Leisureshopdirect21 June 2020
Dear Mr Iliopoulos,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedGreat price, great product, super quick delivery.
Reply from Leisureshopdirect21 June 2020
Dear Mr Sadler,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedThe item I ordered arrived on time. Unfortunately, through no fault of the supplier, it was faulty. The supplier was very apologetic, and collected and replaced the item within 2 days. Excellent customer service!
Reply from Leisureshopdirect21 June 2020
Dear Mr Booker,
Thank you for leaving us the review. We are happy that the initial issue was resolved quickly and the rest of the process went well. We hope we can help you again in the near future.
VerifiedWe was well pleased with the product we brought the web site brilliant so we could order and the right product and it was delivered the day they said would use again
Reply from Leisureshopdirect20 June 2020
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
VerifiedVery good Service
Reply from Leisureshopdirect20 June 2020
Dear Mr Cole,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedGood product fits well does the job delivery on time all ok
Reply from Leisureshopdirect20 June 2020
Dear Mr Eadon,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
Already member? Sign in
© Leisureshopdirect Ltd - 2004 . All rights reserved.
Loading...
