Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedA very good service. To be recommended
Reply from Leisureshopdirect20 June 2020
Dear Mr Swainbank,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedWell packaged good delivery time.
As described. A*
Reply from Leisureshopdirect20 June 2020
Dear Mr Haigh,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedSpent a with this company recently,,in clouding a new Avtex case,,which was the wrong one,( their mistake not mine) but tbf it’s done me a favour as I can use the extra space it gives me,,didn’t bother contacting them as 1/ couldn’t be bothered faffing around with returns, 2/ just coundnt be bothered,,lol.
Deliveries have always been good and on time,,choice is pretty good,,would I use them again,,yes. Ps sometimes packing is a bit hit and miss.
VerifiedEasy to order on line and fast delivery
Reply from Leisureshopdirect20 June 2020
Dear Maggie,
We spend a great deal of time making the website as straightforward to use as possible. It is always great to hear that you found it easy to use. Thanks for taking the time to write us a review and we are glad you found the process streamlined. We look forward to helping you again in the future.
VerifiedExcellent service. Product exactly as ordered. Good price & prompt free delivery.
Reply from Leisureshopdirect20 June 2020
Dear Linda,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedVery good service. Item delivered the day after it was ordered. Was kept well-informed regarding the progress of the order.
Read this review on TrustpilotVerifiedEfficient service
Reply from Leisureshopdirect20 June 2020
Dear Mr Bluh,
Thanks for the great review . The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Verifiedgood product delivered on time
Reply from Leisureshopdirect20 June 2020
Dear Mr Brett,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedVery pleased good and speedy service
Reply from Leisureshopdirect20 June 2020
Dear Roger,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedGreat price and quick delivery. I would recommend.
Reply from Leisureshopdirect20 June 2020
Dear Richard,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedEverything ordered arrived safely and on time.
Reply from Leisureshopdirect20 June 2020
Dear Nargis,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedGood quality company to deal with at a good price and very quick delivery. Would buy again from them
Reply from Leisureshopdirect20 June 2020
Dear Mr Boyd,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedGreat service and good choice of parts.
Reply from Leisureshopdirect20 June 2020
Dear Stacey,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedAlways enjoy a trouble free experience which I have with Leisureshop. I hope I will continue to do so.
Reply from Leisureshopdirect20 June 2020
Dear Christopher,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedThere was a slight problem with my order that was immediately rectified and this was followed up with a goodwill gesture by Leisure Shop Direct.
This is the first time I've bought through them and it definitely won't be the last!
Reply from Leisureshopdirect19 June 2020
Dear David,
Thank you for leaving us the review. We are happy that the initial issue was resolved quickly and the rest of the process went well. We hope we can help you again in the near future.
VerifiedArrived quickly and as described
Reply from Leisureshopdirect19 June 2020
Dear Mr McBey,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedGreat communication. Parcel arrived in like-new condition, even half-way around the world.
Reply from Leisureshopdirect19 June 2020
Thanks for the great review . The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedOrdered gaskets for my 30 year old Cramer hob, fitted them and works a treat, Easy to order and quick to arrive, will use this company again.
Reply from Leisureshopdirect19 June 2020
Dear Mr Simonds,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
VerifiedReally fast delivery
Reply from Leisureshopdirect19 June 2020
Dear Gregory,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedQuick delivery and chairs are exactly as described and what we wanted. Thank you!
Reply from Leisureshopdirect19 June 2020
Dear Jenni,
It is great to hear you had a good experience with your order with us. We are glad you noticed that we only sell genuine parts and accessories on our website. Thanks for the review and we hope we can help you again in the near future.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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