Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedBrilliant service! Can't fault them. Will use again.
Reply from Leisureshopdirect19 June 2020
Dear Michele ,
t is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Verifiedyour prices are very good and delivery is very fast
Reply from Leisureshopdirect19 June 2020
Dear Mr Wickham,
Thank you for leaving us the review. We constantly check our prices against our competitors to ensure we can offer the best prices. We strive to make the whole process from order to delivery as streamlined as possible and it is always great to hear from our customers. Thanks again.
VerifiedNo problems shopping with leisure shop direct, good service and notification by email about your delivery, will use again.
Reply from Leisureshopdirect19 June 2020
Dear David,
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
VerifiedBrilliant service
Reply from Leisureshopdirect19 June 2020
Dear Michael,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Verifiedgood service
Reply from Leisureshopdirect19 June 2020
Dear Mr And Mrs Wade,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedGood product, arrived on time, thank you
Reply from Leisureshopdirect19 June 2020
Dear Mr Rouault,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedGreat service
Reply from Leisureshopdirect19 June 2020
Dear Mr Power,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedAs always a pleasure to deal with. The cooler box is fantastic, super silent and chilled. Delighted with my purchase.
Reply from Leisureshopdirect19 June 2020
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedItem arrived quickly and was exactly as ordered
Reply from Leisureshopdirect19 June 2020
Dear Mr Lannen,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedAfter much searching, I ordered the component required for replacing caravan roof light and was delivered quickly as detailed on order confirmation. Now I've made contact I will use the company again should the need arise.
Read this review on TrustpilotVerifiedVery pleased with the service product was as described would recommend this company
Reply from Leisureshopdirect19 June 2020
Dear Mr Mills,
It is great to hear you had a good experience with your order with us. We are glad you noticed that we only sell genuine parts and accessories on our website. Thanks for the review and we hope we can help you again in the near future.
Verifiedgood....................
Reply from Leisureshopdirect19 June 2020
Dear Dawn,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedPump delivered on time no problem
Reply from Leisureshopdirect19 June 2020
Dear Mr Foster,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
VerifiedOrdered the item and received it very quickly which was also a good price. Thank you.
Reply from Leisureshopdirect19 June 2020
Dear Gary,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedPurchased wheel trims but they were the wrong size Sent them back for refund Had to email them when no refund but then refunded the amount promptly It did cost us postage both ways though
Read this review on TrustpilotVerifiedExcellent value and speedy service. Can't fault.
Reply from Leisureshopdirect19 June 2020
Dear Mr Waters,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedVery helpful
Reply from Leisureshopdirect19 June 2020
Dear Michael,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedCompetitive price free delivery,got my order in less than 24 hours can’t get any better.will definitely use them again.
Reply from Leisureshopdirect19 June 2020
Dear Lesley,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedExcellent price and fast delivery
Reply from Leisureshopdirect19 June 2020
Dear Theresa,
Thanks for taking the time to write us a review. We strive to offer the largest range at the best prices and we monitor competitors all the time. We are really happy you had a good experience on top of paying a great price. Thanks again.
VerifiedOrdered Isabella Thor Chairs. Arrived promptly. Very happy.
Reply from Leisureshopdirect19 June 2020
Dear Glenys,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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