Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedWeb site, although exhaustive, is not user friendly. Too many emails follow each order. Ordered wrong item due to mistake in listing, but received credit and replacement in good time
Read this review on Trustpilot
VerifiedEasy place to shop and items well packaged and arrived on time. Will use again.
Reply from Leisureshopdirect19 June 2020
Dear Mr Smith,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedOrder easily and quickly online and parcel delivered next day what more could you ask for
Reply from Leisureshopdirect19 June 2020
Dear Mr Stevens,
We spend a great deal of time making the website as straightforward to use as possible. It is always great to hear that you found it easy to use. Thanks for taking the time to write us a review and we are glad you found the process streamlined. We look forward to helping you again in the future.
VerifiedProduct as expected and delivered on time
Reply from Leisureshopdirect19 June 2020
Dear Mike,
It is great to hear you had a good experience with your order with us. We are glad you noticed that we only sell genuine parts and accessories on our website. Thanks for the review and we hope we can help you again in the near future
VerifiedOrdered two Vango camping chairs on Sunday arrived on Tuesday well packed.
Excellent service.
Reply from Leisureshopdirect19 June 2020
Dear Mr Gossgae,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedVery fast delivery and good price
Reply from Leisureshopdirect19 June 2020
Dear Mr Weels,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedGood service
Reply from Leisureshopdirect19 June 2020
Dear Janet,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future
VerifiedVery pleased with the speedy delivery of my order and the product is exactly as I thought it would be and I am very happy with it too.
Reply from Leisureshopdirect19 June 2020
Dear Martin,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
VerifiedGreat service
Reply from Leisureshopdirect19 June 2020
Dear Mr Pearce,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedNext day delivery arrived on time
Great product very happy
Reply from Leisureshopdirect19 June 2020
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedMany thanks, good product at an excellent price and delivered fast A++++
Reply from Leisureshopdirect19 June 2020
Dear Alex,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedExcellent value and good service. Promptly delivered.
Reply from Leisureshopdirect19 June 2020
Dear Mr Miller,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedFrom start to finish great service, certain would use them again
Reply from Leisureshopdirect19 June 2020
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedThere was an issue with delivery. The delivery company broke the item. Once Leisuredirect knew about the problem they acted fast and sent a replacement with lightening quick delivery. Thanks.
Reply from Leisureshopdirect19 June 2020
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedFirstly good prices.
Communication advising me of delivery etc was spot on.
Packaging of products really could not have been better and the products arrived in an A1 condition.
Contradictory to the above, the amount of bubble wrap was a nightmare to dispose of!!!
Reply from Leisureshopdirect19 June 2020
Dear Mr Blair,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future
VerifiedExcellent speedy service
Reply from Leisureshopdirect19 June 2020
Dear Mr Patten,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedThe best online price I could find and delivered next day. Very pleased, will definitely use again.
Reply from Leisureshopdirect19 June 2020
Dear Mr Whitehall,
Thank you for leaving us the review. We constantly check our prices against our competitors to ensure we can offer the best prices. We strive to make the whole process from order to delivery as streamlined as possible and it is always great to hear from our customers. Thanks again.
VerifiedMUY PROFESIONALES. LA PIEZA LLEGO EN 5 DÍAS A SEVILLA (ESPAÑA) Y ERA SEGÚN SE DESCRIBÍA. PERFECTA PARA ARREGLAR MI CLARABOLLA. LO RECOMIENDO 100X100.
Read this review on TrustpilotVerifiedVery efficient and professional, will use them again.
Reply from Leisureshopdirect19 June 2020
Dear Mr Mitchell,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedAccurate product description. Well packaged, arrived safely and fitted perfectly. Rapid despatch (and paid for next day delivery) was messed up by RM diverting the package to North Wales! It still arrived on the second day - all no fault of Leisureshopdirect.
Reply from Leisureshopdirect19 June 2020
Dear Mr Edward,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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