Laurence
3 June 2020
3 June 2020
VerifiedGoods arrived promptly and as described
Goods arrived promptly and as described
Read this review on Trustpilot
Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGoods arrived promptly and as described
Read this review on TrustpilotVerifiedItem arrived next day as planned. Couldn't ask for more.
Read this review on TrustpilotVerifiedAmazing service, saw, bought,and took delivery all within 24hours.... thrilled with purchace, it's the only place to shop. Thank you
Read this review on TrustpilotI bought a fresh & waste water level kit and it arrived on time and at a great price. I would certainly recommend
Read this review on TrustpilotPurchased a 'New to us" motorhome and thought it best to refresh the loo.
Decided on a refresh kit which included a tank and seat for the C260 Thetford loo.
Postage was super quick and the price was a lot lower than others.
Used these guys on the web for few items now and always been chuffed with their attitude to the business,
Excellent service as always
Amazing service!
5 Stars aren’t enough to rate my recent purchase... LeisureShopDirect must have the best ‘team’ in the business!
Thank you!
Reply from Leisureshopdirect29 May 2020
Dear James,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedThe Skillet was ordered on-line about 1230 on a Wednesday and was delivered the next day at 1210.What good service.
Reply from Leisureshopdirect29 May 2020
Dear Mr Ren.
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedThis makes it a bit more of a pain I gave you 5 stars already
Read this review on TrustpilotVerifiedEasy to order and quick delivery
Reply from Leisureshopdirect29 May 2020
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
VerifiedPrompt delivery during these difficult times.
Reply from Leisureshopdirect29 May 2020
Dear Mr And Mrs Warren,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedA good price and service. Will use in the future
Reply from Leisureshopdirect29 May 2020
Dear Mr Tourle,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedBrilliant service, kept informed of order process and delivery. Couldn’t ask for more. Spot on. Thankyou
Reply from Leisureshopdirect29 May 2020
Dear Mr Higgins,
Thanks for taking the time to write us a review. It is great to hear that we helped you in the run up to the order and everything went well. We look forward to helping you again in the future.
VerifiedGreat service. Price matching idea is terrific, if a little completed to action. Could you send a code to give equivalent discount?
Once ordered, the Alde colour touch panel upgrade for 3010 arrived very quickly and is brilliant. Wish I'd ordered it last year!
Verifiedthank you , goods received promptly and .in good order
Reply from Leisureshopdirect29 May 2020
Dear Mr Leckie,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedSecond time I have purchase an item from this company. There was a large gap between each purchase but the the service in each case was first class which shows that the high standard of this company still continues.
Reply from Leisureshopdirect22 May 2020
Dear Mr Forty,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedGreat service, products perfect thank you
Reply from Leisureshopdirect22 May 2020
Dear Shiona,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers. We look forward to helping you again in the future.
VerifiedGood website, easy ordering, correct part.
Reply from Leisureshopdirect22 May 2020
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
VerifiedArrived within 48 hours. Well packaged. Exactly as described.
Reply from Leisureshopdirect22 May 2020
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
VerifiedGood product,great delivery.
Reply from Leisureshopdirect22 May 2020
Dear Fletcher,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedAlways a good service
Reply from Leisureshopdirect22 May 2020
Dear Mr Norville,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
Already member? Sign in
© Leisureshopdirect Ltd - 2004 . All rights reserved.
Loading...
