Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedVery good and reliable supplier.
Reply from Leisureshopdirect15 May 2020
Dear Mr Summers,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedVery fast and efficient service
Reply from Leisureshopdirect15 May 2020
Dear Mr Lowe,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers. We look forward to helping you again in the future.
VerifiedThe initial good reaction created by your prompt speedy service was lessened when I realised that due to a inadvertently misleading photo of the product, the plug type was not the one I wanted.
Read this review on TrustpilotVerifiedRoof light fitted my 22 year-old caravan perfectly.
Reply from Leisureshopdirect15 May 2020
Dear Mr Kynaston,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
VerifiedEasy transaction and wide selection of goods
Reply from Leisureshopdirect15 May 2020
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedOrdered product . Delivered in 48 hours.
Would use this company again.
Regards.
Ian Miller
Reply from Leisureshopdirect15 May 2020
Dear Mr Miller,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedJust great service and good communication
Reply from Leisureshopdirect15 May 2020
Dear Mr Renshaw,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedExcellent service and fast delivery
Reply from Leisureshopdirect15 May 2020
Dear Mrs Gover,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedGood prices swift delivery used this company a number of times no problem.
Reply from Leisureshopdirect15 May 2020
Dear Mr Dougan,
Thanks for taking the time to write us a review. We strive to offer the largest range at the best prices and we monitor competitors all the time. We are really happy you had a good experience on top of paying a great price. Thanks again.
VerifiedExcellent service also reasonable charge for delivery to Highlands of Scotland
Reply from Leisureshopdirect15 May 2020
Dear Mr Ross,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedBrill best thing ever
Reply from Leisureshopdirect15 May 2020
Dear Mr Robinson,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Verifiedordered wheel lock at 10 30 am and was delivered 10 30 the next day Couldn't wish for better
Reply from Leisureshopdirect15 May 2020
Dear Mr Harris,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedGood service would definitely use again
Reply from Leisureshopdirect15 May 2020
Dear Liz,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedExcellent service. Product cheaper than our usual camping supplier.
Reply from Leisureshopdirect15 May 2020
Dear Jacqueline,
Thank you for leaving us the review. We constantly check our prices against our competitors to ensure we can offer the best prices. We strive to make the whole process from order to delivery as streamlined as possible and it is always great to hear from our customers. Thanks again.
VerifiedGreat website and brilliant delivery.
I would highly recommend leisure shop direct for your caravan spares.
Reply from Leisureshopdirect15 May 2020
Dear Mr Hickman,
We spend a great deal of time making the website as straightforward to use as possible. It is always great to hear that you found it easy to use. Thanks for taking the time to write us a review and we are glad you found the process streamlined. We look forward to helping you again in the future.
VerifiedAlways fast delivery and very helpful
Reply from Leisureshopdirect15 May 2020
Dear Jeff,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedGreat service 👍
Reply from Leisureshopdirect15 May 2020
Dear Mr Ward,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedExceptional service ,easy and very fast it arrived 2 days after,due to lockdown we haven't been able to use it yet but the quality looks great
Reply from Leisureshopdirect15 May 2020
Dear Angela,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedSpeedy delivery, reasonable price. Haven't used it yet, will fit in the autumn.
Reply from Leisureshopdirect15 May 2020
Dear Mr Crutchley,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Verifiedvery good service delivered next day.baggie 10
Reply from Leisureshopdirect15 May 2020
Dear Baggie,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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