Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
Verifiedgood service - good price.
Reply from Leisureshopdirect22 May 2020
Dear Mr Skinner,
Thanks for taking the time to write us a review. We strive to offer the largest range at the best prices and we monitor competitors all the time. We are really happy you had a good experience on top of paying a great price. Thanks again.
VerifiedQuick delivery and good service
Reply from Leisureshopdirect22 May 2020
Dear Angela,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedI have bought quiet a few things from this company over the past couple of years. I have always found their prices competitive and their service first class.
Reply from Leisureshopdirect22 May 2020
Dear Mr Nash,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedFast. exactly what I ordered arrived. Brilliant service
Reply from Leisureshopdirect22 May 2020
Dear Deborah,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedFast delivery. Product as advertised.
Reply from Leisureshopdirect22 May 2020
Dear Lynne,
It is great to hear you had a good experience with your order with us. We are glad you noticed that we only sell genuine parts and accessories on our website. Thanks for the review and we hope we can help you again in the near future.
Verifiedexcellent service
Reply from Leisureshopdirect22 May 2020
Dear Mr Lawson,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedPrompt delivery. Improved model. Will free up space in motorhome garage, with replacing a four step ramp with three
Reply from Leisureshopdirect22 May 2020
Dear Stephen,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedGreat delivery and even better prices. Thank you
Reply from Leisureshopdirect22 May 2020
Dear Karen,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedFast Service, well packaged, amazing price. Really pleased with our purchase. Thank you
Reply from Leisureshopdirect22 May 2020
Dear Sharon,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedAlways very good. For price and delivery
Reply from Leisureshopdirect22 May 2020
Dear Mr Elwell,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedQuick good service
Reply from Leisureshopdirect22 May 2020
Dear Marie,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedQuick excellent service
Reply from Leisureshopdirect22 May 2020
Dear Inman,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedGood price and fast delivery, especially considering the crazy time we live in
Reply from Leisureshopdirect22 May 2020
Dear Dave,
Thank you for leaving us the review. We constantly check our prices against our competitors to ensure we can offer the best prices. We strive to make the whole process from order to delivery as streamlined as possible and it is always great to hear from our customers. Thanks again.
VerifiedParcel arrived today,which bearing in mind the Corona Virus impact is excellent.
Reply from Leisureshopdirect22 May 2020
Dear Mr Castelli,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedExcellent service provided during difficult times. Delivered within 24 hours. I could not ask for more. Thank you!
Reply from Leisureshopdirect15 May 2020
Dear Jane,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedExcellent delivery very quick thanks
Reply from Leisureshopdirect15 May 2020
Dear Mr Cane,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedExcellent service speedy delivery and product is perfect
Reply from Leisureshopdirect15 May 2020
Dear Mr Griffiths,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedExcellent and varied choice of goods for sale, prompt service, thank you.
Reply from Leisureshopdirect15 May 2020
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedFast delivery also in the Netherlands.
Read this review on Trustpilot
VerifiedVery good service and quick delivery.
Reply from Leisureshopdirect15 May 2020
Dear Mr Anderson,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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