Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedSpeedy service
Reply from Leisureshopdirect15 May 2020
Dear Mr Brown,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedVery helpful with a returned item no fuss at getting a refund, original item arrived quickly and securely parceled, unfortunately a manufacturers part was missing..
Read this review on TrustpilotVerifiedSo happy to find a replacement for a broken switch as our m/h is 25 yrs old. Will use you again if needed. Service was first class. Thankyou
Reply from Leisureshopdirect7 May 2020
Dear David,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Verifiedsuper fast delivery, excellent product. next day delivery even during lockdown. HIghly recommended
Reply from Leisureshopdirect7 May 2020
Dear Liz,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedGood product, good service and good price, plus prompt delivery.
Reply from Leisureshopdirect7 May 2020
Dear Mr Tucker,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedExcellent service by the customer service team.
Reply from Leisureshopdirect7 May 2020
Dear Michelle,
Thanks for taking the time to write us a review. It is great to hear that we helped you in the run up to the order and everything went well. We look forward to helping you again in the future.
VerifiedFast delivery even in these testing times, great service A1
Reply from Leisureshopdirect7 May 2020
Dear Mr Grant,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedBoth orders arrived on time
Reply from Leisureshopdirect7 May 2020
Dear Mr Hale,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedAll good, part reached us in two days . Excellent service
Reply from Leisureshopdirect7 May 2020
Dear Mr Rigby,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedExactly what was required. Excellent service. Would use again.
Reply from Leisureshopdirect7 May 2020
Dear Karen,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedQuick service..
Reply from Leisureshopdirect7 May 2020
Dear Mr Talbot,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedExcellent service. Would be 5 stars if postage cost was more reasonable.
Read this review on TrustpilotVerifiedArrived on time
Read this review on TrustpilotVerifiedOrdered a Milenco Wraith wheel lock mid afternoon and it arrived lunch time next day. Not only a very quick turn round but also the lowest price.
Reply from Leisureshopdirect7 May 2020
Dear Heather,
Thank you for leaving us the review. We constantly check our prices against our competitors to ensure we can offer the best prices. We strive to make the whole process from order to delivery as streamlined as possible and it is always great to hear from our customers. Thanks again.
VerifiedHad what I wanted at a good price, shipped quickly, very satisfied.
Date of experience: 6 May 2020
Reply from Leisureshopdirect7 May 2020
Dear Mr Gregory,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Verifiedlove dealing with this company; first class service, and found in the past even 'odd-ball' items like fridge hinges, they have!
Read this review on TrustpilotVerifiedEasy web site, prompt delivery. Thankyou
Reply from Leisureshopdirect7 May 2020
Dear Mrs Coe,
We spend a great deal of time making the website as straightforward to use as possible. It is always great to hear that you found it easy to use. Thanks for taking the time to write us a review and we are glad you found the process streamlined. We look forward to helping you again in the future.
VerifiedGood range of accessories and very quick delivery!
Reply from Leisureshopdirect7 May 2020
Dear Mrs Middleton,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedSpeedy service. Well packaged goods, exactly as described. Thank you ☺
Reply from Leisureshopdirect7 May 2020
Dear Hilary,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedGood service
Reply from Leisureshopdirect7 May 2020
Dear Joanne,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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