Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedExcellent service and super quick delivery.
Reply from Leisureshopdirect7 May 2020
Dear Karen,
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
VerifiedOrdering was very easy and the item was delivered as promised fairly speedily. Would definitely order from them again.
Reply from Leisureshopdirect7 May 2020
Dear Sheona,
Thanks for taking the time to write us a review. It is great to hear that you found the website and the ordering process easy and straightforward. We look forward to helping you again in the future.
VerifiedVery good service and prompt delivery
Reply from Leisureshopdirect7 May 2020
Dear Mr Booth,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedClear description of product. Easy order system. Really fast delivery. Excellent all round.
Reply from Leisureshopdirect7 May 2020
Dear Mr Miller,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedExtremely helpful with advice on Reich tap replacement parts and supplying the cartridge needed within 24hrs. Always first class service from Leisure direct
Reply from Leisureshopdirect7 May 2020
Dear Sandra,
Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.
Verifiedvery good fast delivery and a fair price.
Reply from Leisureshopdirect1 May 2020
Dear Mr Green,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedExcellent quick delivery and good site
Reply from Leisureshopdirect1 May 2020
Dear Mr Freeman,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedGreat service thank you
Reply from Leisureshopdirect1 May 2020
Dear Mr Sloper,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedEverything you need at the right prices.
Reply from Leisureshopdirect1 May 2020
Thanks for taking the time to write us a review. We strive to offer the largest range at the best prices and we monitor competitors all the time. We are really happy you had a good experience on top of paying a great price. Thanks again.
VerifiedGood price and quick dispatch even during Covid-19
Reply from Leisureshopdirect1 May 2020
Dear Dave,
Thank you for leaving us the review. We constantly check our prices against our competitors to ensure we can offer the best prices. We strive to make the whole process from order to delivery as streamlined as possible and it is always great to hear from our customers. Thanks again.
VerifiedEverithing is ok, the goods ar as exspected.
Reply from Leisureshopdirect1 May 2020
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
VerifiedOrdered on Monday, received the next day even in today's situation. Couldn't ask for better service. Many thanks.
Reply from Leisureshopdirect1 May 2020
Dear Mr Davies,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
VerifiedFantastic service, good prices, wide choice of products & superfast delivery.
Reply from Leisureshopdirect1 May 2020
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedYou can find it difficult at times to source components for older caravans, but i always seem to be able to source the component from their website
Reply from Leisureshopdirect1 May 2020
Dear Graham,
We spend a great deal of time making the website as straightforward to use as possible. It is always great to hear that you found it easy to use. Thanks for taking the time to write us a review and we are glad you found the process streamlined. We look forward to helping you again in the future.
VerifiedFast very professional service. One item had to be returned and the money was back into my account the quickest I have ever know. It was due to sizing not the quality.
Read this review on TrustpilotVerifiedDelivered a good product on time even in the midst of COVID lockdown. Fridge is good quality and as described.
Reply from Leisureshopdirect1 May 2020
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
VerifiedGoods as described, rapid service, competitive price
Reply from Leisureshopdirect1 May 2020
Dear Mr Rider,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedGreat service and very good product
Reply from Leisureshopdirect1 May 2020
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
VerifiedGreat service and competitive price
Reply from Leisureshopdirect1 May 2020
Dear Noel,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedSpeedy service and products as expected.
Reply from Leisureshopdirect1 May 2020
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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