Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,276 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

MEG BALL
24 April 2026
Rated 4 out of 5 starsVerified

Everything you could possibly need for…

Everything you could possibly need for your Motorhome.

Date of experience: 24 April 2026

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Colin Mitchell
23 April 2026
Rated 5 out of 5 starsVerified

EGreat range of productsasy to use website

Easy to use website. Great range of products

Date of experience: 23 April 2026

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Tania Buckland
23 April 2026
Rated 5 out of 5 starsVerified

Great product range

Great product range, great prices and a speedy delivery service

Date of experience: 16 April 2026

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Anonymous
23 April 2026
Rated 5 out of 5 starsVerified

Very prompt with giving advice

Very prompt with giving advice - what more is there to say
Thanks

Date of experience: 23 April 2026

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Arron Moss
23 April 2026
Rated 5 out of 5 starsVerified

Great products and good range

Great products and good range

Date of experience: 23 April 2026

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Ian
22 April 2026
Rated 5 out of 5 starsVerified

Great company to deal with

Great company to deal with. Everything straight forward.

Date of experience: 10 April 2026

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Mr Ian Murray
22 April 2026
Rated 5 out of 5 starsVerified

Great service and experience

Great service and experience

Date of experience: 22 April 2026

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brian clapson
22 April 2026
Rated 5 out of 5 starsVerified

Item wasn’t in stock but I was kept…

Item wasn’t in stock but I was kept informed as it progressed and was delivered a soon as possible.Great service.

Date of experience: 15 April 2026

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Don
22 April 2026
Rated 5 out of 5 starsVerified

Excellent service

Delivery on time, reasonable price and very well packaged, I would be very happy to purchase from them again.

Date of experience: 11 April 2026

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Darren Hawley
21 April 2026
Rated 5 out of 5 starsVerified

just what i needed at a very good price

just what i needed at a very good price

Date of experience: 11 April 2026

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David Pratt
21 April 2026
Rated 5 out of 5 starsVerified

V easy to purchase plus 5% discount for…

V easy to purchase plus 5% discount for newbies

Date of experience: 21 April 2026

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Mr John Baxter
20 April 2026
Rated 4 out of 5 starsVerified

Not as straightforward as I would have…

Not as straightforward as I would have liked. However, got there in the end

Date of experience: 20 April 2026

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david anstey
20 April 2026
Rated 5 out of 5 starsVerified

Easy to order

Easy to order, great selection super fast delivery.

Date of experience: 13 April 2026

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