Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedAlways use these guys fast and reliable
Reply from Leisureshopdirect3 January 2020
Dear Mr Ball,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedThe company were helpful in answering my questions and replied quickly. The delivery was next day and it was £100 cheaper than anywhere else. Its a nice large size but you have to drill the holes yourself and hope you get it right like I did. That was more luck than judgement on my part as the instructions are useless.
Read this review on TrustpilotVerifiedEasy to fit just the job works well and fast delivery top job thanks a lot
Read this review on TrustpilotVerifiedEfficient quick delivery. Item as described
Read this review on TrustpilotVerifiedFantastic service, very quick delivery & well packaged, highly recommend.
Read this review on TrustpilotVerifiedQuick delivery, items well packed.
Read this review on TrustpilotVerifiedVery helpful and a fabulous Black Friday deal.
Read this review on TrustpilotVerifiedJust the service I was looking for
Read this review on TrustpilotVerifiedGreat products and great service what more can I say
Read this review on TrustpilotVerifiedProduct delivered on time and at best price
Read this review on TrustpilotVerifiedQuick delivery and all items good quality
Read this review on TrustpilotVerifiedOur purchase arrived the next day, in good condition, works brilliantly, was a good price....what more can I say?
Reply from Leisureshopdirect20 December 2019
Dear Elspeth,
Thanks for the review, we appreciate you taking the time. We do enjoy getting positive reviews and yours has made our day! We look forward to helping you again in the future.
VerifiedFast, Accurate,Comprehensive with reasonable prices.But, above all extremely helpful
Reply from Leisureshopdirect20 December 2019
Dear Mr. Lazarides,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedExcellent service. Order delivered quickly and efficiently.
Read this review on TrustpilotVerifiedGreat price and speedy delivery.
Reply from Leisureshopdirect20 December 2019
Dear Peter,
Thank you for leaving us the review. We constantly check our prices against our competitors to ensure we can offer the best prices. We strive to make the whole process from order to delivery as streamlined as possible and it is always great to hear from our customers. Thanks again.
VerifiedExcellent quick delivery, well packed. Kept informed all the way through
Reply from Leisureshopdirect20 December 2019
Dear Mrs. Draper,
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
VerifiedThe staff were very helpful and knowledgeable, but the price of the item was almost double that I paid elsewhere.
Reply from Leisureshopdirect20 December 2019
Dear Mr. Boryslawskyj,
Thanks for taking the time to write us a review. We are glad one of our team could help you make the ordering process easy for you. We look forward to helping you again in the future.
VerifiedExcellent service and great communication. Loads of products, never fail to find what i need
Reply from Leisureshopdirect20 December 2019
Thanks for the great review Philip. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Verifiedpurchase delivered on time and in good condition
Reply from Leisureshopdirect20 December 2019
Dear Mr. Burgess,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
VerifiedGood service and efficient delivery
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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