Jennifer Bell
11 December 2019
11 December 2019
VerifiedVery pleased with this item looks good…
Very pleased with this item looks good in the room. Excellent and fast transaction. Thank you.
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
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Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedVery pleased with this item looks good in the room. Excellent and fast transaction. Thank you.
Read this review on TrustpilotVerifiedBrilliant service.
Light exactly as described
many thanks
VerifiedBrilliant communication from start to finish competitive prices.speedy delivery well packed.would shop with this company again.
Read this review on TrustpilotVerifiedWebsite easy to use, amazing stock of spares!! I soon located the hinges for my RM8400 freezer door. Quick delivery, 5mins to replace defective part. All done and dusted. 10/10
Date of experience: 11 December 2019
Read this review on TrustpilotVerifiedQuick delivery
Great item
VerifiedExcellent service.
Read this review on TrustpilotVerifiedGood price fast delivery product undamaged what more would you want
Read this review on Trustpilot
VerifiedEasy website, fast delivery, well packed cannot comment on item as it's a gift.
Read this review on TrustpilotVerifiedHighly recommended company to all. My fire with free delivery arrived speedily. Delighted with the service. Many thanks.
Read this review on TrustpilotVerifiedthe part i wanted at a good price and nice and easy to order
Read this review on TrustpilotVerifiedIt was difficult to find this item but, having done so, this is definitely the one to buy. According to its packaging it is an original manufacturer's replacement and it is less than half the price of another one I found using the same search. Unscrew 2 screws to remove the old one, put this in place and replace the screws. It takes 5 minutes!
Read this review on TrustpilotVerifiedVery good service.
Thankyou.
VerifiedExcellent service
Item arrived quickly and fitted perfectly
VerifiedVery prompt service.
Read this review on TrustpilotVerifiedVery fast delivery, caravan cover arrived the following morning.
Read this review on TrustpilotVerifiedGreat service and quick delivery, will use again and recommend to friends!
Read this review on TrustpilotVerifiedV/good. Reliable especially for an owner of an older van
Reply from Leisureshopdirect13 December 2019
Dear John,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
VerifiedProduct is exactly as expected at a very competitive price with a super fast delivery.
Read this review on TrustpilotVerifiedVery prompt service
Reply from Leisureshopdirect13 December 2019
Dear Mr. Inglis,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedReplacement roof-light cover arrived next day and was well packed. Unpacked and fitted within an hour of arrival.
Perfect.
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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