Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedThe correct part was delivered promptly.
Reply from Leisureshopdirect20 December 2019
Dear Mr. Jones,
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
VerifiedExcellent service even when the delivery people at my end got it wrong, they were onto it right away
Date of experience: 4 December 2019
Read this review on TrustpilotVerifiedExcellent service.
Reply from Leisureshopdirect13 December 2019
Dear Linda,
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future!
VerifiedFast delivery thanks
Reply from Leisureshopdirect13 December 2019
Dear Mr Roberts,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
VerifiedGreat offer on this sat nav, wanted one for a while waiting let me get a great deal and the newer model too.
Read this review on Trustpilotordered a P1pe P400i generator it arrived very quickly and works great
Reply from Leisureshopdirect13 December 2019
Dear Balls,
Thank you for leaving us the review and we are happy you are satisfied with the product you ordered. We hope you will use us again in the near future.
VerifiedGreat product
Read this review on TrustpilotVerifiedVlotte en snelle afhandeling. Thanks
Read this review on TrustpilotVerifiedItem as described. Delivered on time and well packaged.
Read this review on TrustpilotVerifiedGood product and equally good service.
Read this review on TrustpilotVerifiedvery good diagrams of what I wanted and all delivered as stated
Read this review on TrustpilotVerifiedOrdered 20/11/19 and was delivered on 22/11/19. Definitely a good seller and would use them again. The price was reasonable, cheaper than Amazon and e bay. Some retailers were charging over £28 for the same item. Paid £15.03 from this seller inclusive of postage. A good quality item.
Read this review on TrustpilotVerifiedIt was very easy dealing with the company and have no complaints I would recommend to all
Read this review on TrustpilotVerifiedGreat fire arrived when it said it would only problem the vials where broken when it arrived. Emailed and next day new set of coals arrived
Read this review on TrustpilotVerifiedGreat range of keenly priced quality products.
Fast service.
VerifiedGreat service and excellent product.
Read this review on TrustpilotVerifiedI was pleasantly surprised by how quickly my item got here..and well packaged. Thanks
Read this review on TrustpilotVerifiedVery efficient from receiving my order to the prompt delivery
Read this review on TrustpilotVerifiedGood quick delivery! Just what was wanted.
Read this review on TrustpilotVerifiedStocked just what I needed, with prompt delivery (again!).
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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