Carol Wallace
27 November 2019
27 November 2019
Verifiedvery helpful
very helpful
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
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Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
Verifiedvery helpful
Read this review on TrustpilotVerifiedGoods arrived when should and packed really well excellent service thank you
Read this review on TrustpilotVerifiedQuick delivery - good value.
Read this review on TrustpilotVerifiedAs described, arrived quickly
Read this review on TrustpilotVerifiedGreat product and service slight hiccup with the delivery but that was due to the courier.
Read this review on Trustpilot
VerifiedI ordered a tap. 3 days later a tap arrived. It looks like it is the right tap, just like the description and the picture. Not yet fitted so it may not work but I think it probably will. Only small problem is that it needs terminals on the ends of the wires which means either crimping or soldering. Soldering is better so I shall solder which will probably mean that if it doesn’t work then I will have problems returning it because I will have ‘modified’ it.
Read this review on TrustpilotVerifiedAll good really helpful
Read this review on TrustpilotVerifiedA very honest down to earth good value company, sourcing top quality branded kit from UK and EU to give excellent prices. Always helpful. Always good stock levels.
Read this review on TrustpilotVerifiedGreat Arrived next day
Read this review on TrustpilotVerifiedQuick and efficient
Read this review on TrustpilotVerifiedGood service
Read this review on TrustpilotVerifiedFast delivery at the right price
Read this review on TrustpilotVerifiedOnce again a really great service provided. Clear description of the item with all of the relevant measurements and fitting instructions and delivered exactly as stated. Brilliant service - thank you.
Read this review on TrustpilotVerifiedVery easy to deal with good range of products very satisfied
Read this review on TrustpilotVerifiedSuper fast delivery next day highly recommended
Read this review on TrustpilotVerifiedWide range of leisure products and spares which are easy to find on line. Straightforward ordering and efficiently delivered.
Read this review on TrustpilotVerifiedAmazing service. I called to check something on an order I intended to place. The person I spoke to took the order over the phone and my first delivery was less than 24 hours after we spoke and the second came the following day. Excellent!
Read this review on TrustpilotVerifiedVery prompt delivery & will use this company again.
Read this review on TrustpilotEasy to use website for an obscure product and excellent prompt delivery service.
Brilliant very pleased.
VerifiedI was pleasantly surprised to find that they had the skylight blind in stock. It was simple to order arrived on time and fitted perfectly!
Thanks!!!
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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