Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,278 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Peter Howells
8 November 2019
Rated 5 out of 5 starsVerified

Great speedy service

Ordered a water pump for my motorhome. Arrived promptly as promised. Great service. Will use them again.

Reply from Leisureshopdirect13 November 2019

Dear Mr Howells,

Thank you for leaving us the review and we are happy you are satisfied with the products you ordered. We hope you will use us again in the near future.

Customer Services
Leisureshopdirect Ltd

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Bob MeehanBedford, GB
7 November 2019
Rated 5 out of 5 starsVerified

Good prices and prompt delivery.

Good prices and goods arrived when expected, what more can you ask for.

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Valda Lynch
7 November 2019
Rated 4 out of 5 starsVerified

I was very pleased with the item and…

I was very pleased with the item and prompt delivery.

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Palmer Property Maintenance
6 November 2019
Rated 5 out of 5 starsVerified

Excellent products delivered straight…

Excellent choice of products delivered straight to your door

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Sandy
6 November 2019
Rated 5 out of 5 starsVerified

Order dispatched promptly and arrived…

Order dispatched promptly and arrived as indicated.
All good

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Paul Hulse
6 November 2019
Rated 5 out of 5 starsVerified

Great thanks I need that temp knob for…

Great thanks I need that temp knob for my water heater in my Talbot express autosleeper harmony 1992. You saved the day. Regards paul

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Margaret Chell
6 November 2019
Rated 5 out of 5 starsVerified

Excellent service

We have used Leisureshopdirect before and been pleased so turned to their website immediately when the motor home freezer compartment door had broken hinges. Had difficulty with exploded view on my phone but emailed and help came immediately. Super service and speedy delivery. Would recommend and will keep using. Thank you

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Mr John Gardner
5 November 2019
Rated 4 out of 5 starsVerified

Order arrived promptly.

Order arrived promptly.
Website picture of product ordered could have been better - more pictures from different angles, better resolution.

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Mr Richard Johnson
1 November 2019
Rated 5 out of 5 starsVerified

Quick delivery, item exactly as described.

Exactly as ordered. A little fiddly to fit but has made quite a difference.

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Julie O'Grady
1 November 2019
Rated 5 out of 5 starsVerified

Side light for caravan

I ordered a replacement side light for the caravan - it arrived safely and very quickly.

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Joy WilcockKeighley, GB
30 October 2019
Rated 5 out of 5 starsVerified

Excellent

An excellent bike carrier for the motorhome. It was relatively easy to assemble and fit. Looks good too.

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John Gosler
30 October 2019
Rated 5 out of 5 starsVerified

Fantastic company

Fantastic company. Good prices, very fast, friendly and helpful. I'd recommend every time.

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