Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,278 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

billyplatts
30 October 2019
Rated 5 out of 5 starsVerified

Efficient service

Efficient service. Contacted them with a question and received a prompt reply

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George PolandDover, GB
30 October 2019
Rated 5 out of 5 starsVerified

t does all I ask of it to do

t does all I ask of it to do, It was also quickly despatched.

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Elaine Goodwin
30 October 2019
Rated 5 out of 5 starsVerified

Delivered to me very fast

Delivered to me very fast, reasonable price. Arrived in good condition, no scratches chips. Look excellent now fitted & work fine.

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Dorothy
30 October 2019
Rated 5 out of 5 starsVerified

First class all the way

Order came very quick, and in excellent condition will definitely use them again.

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Bernie and thanks for your order
30 October 2019
Rated 5 out of 5 starsVerified

Easy to Order

Easy to Order. Arrived promptly. Happy with purchase. Good service.

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Cliff
30 October 2019
Rated 5 out of 5 starsVerified

Fantastic service easy to use website…

Fantastic service easy to use website and exactly the product I wanted delivered without fuss to my front door ....many thanks

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R D
28 October 2019
Rated 5 out of 5 starsVerified

Great price and fast delivery

Ordered two skylights which were quickly delivered and cheaper than anywhere else I could find.

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MR BRENDAN NEALIS
25 October 2019
Rated 5 out of 5 starsVerified

Excellent trader to do business with

Excellent trader to do business with.
100% positive and helpful.
Highly recommended.

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Rod McPaul
23 October 2019
Rated 5 out of 5 starsVerified

EXCELLENT SERVICE

Hello,
The service was EXCELLENT. I ordered on the 14/10/2019 & it was delivered to our home in Mackay North Queensland Australia on 23/10/2019 .... amazing!!

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Wayne SampsonLondon, GB
23 October 2019
Rated 5 out of 5 starsVerified

I bought a sky light off on absolutely…

I bought a sky light off on absolutely arrived perfect it was delivered next day I would definitely do business with them again website was easy to navigate and find what I wanted there's more stars I would have awarded it

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michael rodber
23 October 2019
Rated 5 out of 5 starsVerified

Very helpful good service would deal…

Very helpful good service would deal with them again

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