Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,278 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Gordon Penman
23 October 2019
Rated 5 out of 5 starsVerified

I would thoroughly recommend…

I would thoroughly recommend leisureshopdirect for any caravan accessories. I placed two orders in the last month, each being received in a few days and with free delivery.
Excellent service!!

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Stuart Lawson
23 October 2019
Rated 4 out of 5 starsVerified

Item arrived promptly as promised

Item arrived promptly as promised, but i found the price of postage disproportionate £3.99 for a £4.99 item.

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Geoff Hann
23 October 2019
Rated 5 out of 5 starsVerified

Good service

I found the service I received from them was second to none. Goods were what I ordered and they were delivered on time, thank you

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Mr Dave Wilson
23 October 2019
Rated 5 out of 5 starsVerified

Really pleased with Truma level check…

Really pleased with Truma level check it takes the guess work out of knowing what gas is still available

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Douglas Crosse
23 October 2019
Rated 5 out of 5 starsVerified

Ordered

Ordered, paid, quick delivery, no issues.
What more do I need.
Would I recommend, yes :)

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peter elliott
23 October 2019
Rated 5 out of 5 starsVerified

From ordering to receiving…

From ordering to receiving communication was perfect and all goods received as described

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Tony
17 October 2019
Rated 5 out of 5 starsVerified

Great product and price mixed with very…

Great product and price mixed with very fast delivery.

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Jimmy Stobbart
17 October 2019
Rated 5 out of 5 starsVerified

Order arrived quickly at a good price…

Order arrived quickly at a good price and was exactly what I needed

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Michelle McCoy
16 October 2019
Rated 5 out of 5 starsVerified

excellent service

Brought 3 items which were exactly what we wanted. They we’re delivered on time. Unfortunately one was damaged. They arranged for a replacement to be delivered and collected the damaged one. Excellent service.would definitely use them again.

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Karen
16 October 2019
Rated 5 out of 5 starsVerified

Excellent service will use again for…

Excellent service will use again for any motor home needs

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Graham Franklin
16 October 2019
Rated 5 out of 5 starsVerified

Excellent service

Very fast dispatch. Product is exactly as advertised and was received in perfect condition. Price for product was cheapest on the internet. What more could you ask?

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Marcel Flateau
16 October 2019
Rated 5 out of 5 starsVerified

Great company order came early thanks…

Great company order came early thanks for your help and support

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Scooter
16 October 2019
Rated 5 out of 5 starsVerified

Product as described at a fair…Luma crown 9 v pl light

Product as described at a fair competitive price and shipped quickly.

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Steve Webb
16 October 2019
Rated 5 out of 5 starsVerified

2 Outwell Kenai camping chairs

2 Outwell Kenai camping chairs. Competitive price, good comms and good service. Very happy with our purchase and delivery to the Algarve.

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