Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedNot the first time I have dealt with leisureshopdirect and I am glad to say their sevice is great, the goods are well described and the quality of the goods has been good, I will be dealing with them in the future.
Read this review on TrustpilotVerifiedgreat service
Read this review on TrustpilotVerifiedJust what we needed - not for a caravan but as a sturdy step for our very large golden doodle to be able to get in and out of the car. Brilliant product.
Read this review on TrustpilotVerifiedI’ve bought from this company a few times. Always good correspondence. Fair prices and good postage and packaging.
Read this review on TrustpilotVerifiedEverything as expected at the best price I could find. Delivery fast.
Read this review on TrustpilotVerifiedGreat service received next day, very happy.
Read this review on TrustpilotVerifiedEvery thing happened as you would expect, without any issues, i.e.: a pleasing process, purchase and delivery of the expected item, in my case a replacement upc window latch, which i easily replaced myself.
Fully intend to use again.
VerifiedVery fast service
Read this review on TrustpilotVerifiedFast delivery great service and pricing.
Read this review on TrustpilotVerifiedgreat customer service, fast delivery and good quality product:)
Read this review on Trustpilot
VerifiedGood delivery
Read this review on TrustpilotVerifiedAll good and good communication
Read this review on TrustpilotVerifiedGreat service and delivery, heater is very good quality and as per description.
Thanks
VerifiedFantastic company - I needed it next day but missed the cut off. They took the trouble to ring me back later to say they had managed to get it to the courier and it arrived next day. So friendly on the phone and very much appreciated.
Read this review on TrustpilotVerifiedAlways has a good selection of parts available at reasonable prices delivered quickly. If you are a Motorhomers or caravaners it’s well worth keeping their contact details to hand.
Read this review on TrustpilotVerifiedThank you for your quick service between the order and délivery and the product exactly as the order.
Sorry for my English langage.
Date of experience: 12 October 2019
Read this review on TrustpilotVerifiedWe are really pleased with this fire,looks so much better than our old one and it’s small and compact. But fits the 15kg gas bottle we didn’t think it would as it looks small. The ordering and delivery where easy and fast. Would highly recommend
Read this review on TrustpilotVerifiedHighly Recommended -
Needed a couple of replacements, Dealers were very, very expensive, trawled the net and found Leisureshopdirect. Simple process on line, email communication great, stock on tap delivered before the expected date. Thank you.
VerifiedGreat company very competitive prices and a very comprehensive selection of caravan parts
Read this review on TrustpilotVerifiedEasy purchase and fast delivery
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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