Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,276 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Glynis OliverConsett, GB
20 April 2026
Rated 5 out of 5 starsVerified

Quick delivery

Product was delivered quickly and it was exactly what I wanted

Date of experience: 10 April 2026

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Richard Nugent
20 April 2026
Rated 5 out of 5 starsVerified

Easy straightforward

Easy straightforward , well described and great delivery time all good

Date of experience: 13 April 2026

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Sweetpee
20 April 2026
Rated 5 out of 5 starsVerified

Easy to use website and simple ordering…

Easy to use website and simple ordering process. good price thanks.

Date of experience: 20 April 2026

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Andrew Bailey
20 April 2026
Rated 5 out of 5 starsVerified

full spec of goods set out clearly

full spec of goods set out clearly

Date of experience: 20 April 2026

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Alan Ritchie
19 April 2026
Rated 5 out of 5 starsVerified

Good transaction fast delivery

Good transaction fast delivery

Date of experience: 9 April 2026

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Peter Burgess
18 April 2026
Rated 5 out of 5 starsVerified

Nice and easy well explained

Nice and easy well explained

Date of experience: 18 April 2026

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Vaughan Sumner
18 April 2026
Rated 5 out of 5 starsVerified

better information on window blinds for…

better information on window blinds for my motorhome

Date of experience: 18 April 2026

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SANDRA TAYLOR
18 April 2026
Rated 5 out of 5 starsVerified

brilliant quick delivery very…

Saw brilliant quick delivery very helpful

Date of experience: 31 March 2026

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Graham Cooper
18 April 2026
Rated 5 out of 5 starsVerified

Easy purchasing

Useful website showing options for product I wanted, enabling me to make a suitable choice. Easy to order.

Date of experience: 18 April 2026

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Stewart Brophy
18 April 2026
Rated 5 out of 5 starsVerified

Very easy to find the part I needed

Very easy to find the part I needed, and to order was very easy to.
And a confirmation was sent to me very quickly.

Date of experience: 18 April 2026

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Richard Lewis
17 April 2026
Rated 5 out of 5 starsVerified

Easy to use web site

Easy to use web site. had just what is required and can arrive quickly.

Date of experience: 17 April 2026

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Karen Byrne
17 April 2026
Rated 5 out of 5 starsVerified

Quick and easy to find and order items

Quick and easy to find and order items

Date of experience: 17 April 2026

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GerryC
17 April 2026
Rated 5 out of 5 starsVerified

Great deal

Great deal, great service and really fast delivery.

Date of experience: 10 April 2026

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