Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,277 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

GerryC
17 April 2026
Rated 5 out of 5 starsVerified

Great deal

Great deal, great service and really fast delivery.

Date of experience: 10 April 2026

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John Lane
17 April 2026
Rated 5 out of 5 starsVerified

Shipping to France

Easy to find item and make the payment, shipping to France was a bonus.

Date of experience: 17 April 2026

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Doug Burt
16 April 2026
Rated 5 out of 5 starsVerified

Excellent range

Excellent range, prompt delivery and competitive pricing.

Date of experience: 16 April 2026

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Customer
16 April 2026
Rated 5 out of 5 starsVerified

Great product and really quick…

Great product and really quick delivery Thanks

Date of experience: 9 April 2026

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Pat
15 April 2026
Rated 5 out of 5 starsVerified

The item was easy to search for plus…

The item was easy to search for plus the ordering process was simple to use, lets hope the picking, sending & recieving are just as good!2026

Date of experience: 15 April 2026

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Mr Michael Tostevin
15 April 2026
Rated 5 out of 5 starsVerified

Nice and straightforward to order from…

Nice and straightforward to order from with clear instructions and checkout.

Date of experience: 15 April 2026

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Ian Ruck
14 April 2026
Rated 5 out of 5 starsVerified

Excellent supplier and reliable

Excellent supplier and reliable. Have been a customer for many years.

Date of experience: 14 April 2026

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David Nuttall
14 April 2026
Rated 5 out of 5 starsVerified

Super product super quick delivery

Super product super quick delivery

Date of experience: 7 April 2026

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Danny Apps
13 April 2026
Rated 5 out of 5 starsVerified

What attracted me was a great priced…

What attracted me was a great priced product. The website was easy to navigate and offered several payment and delivery options. Hopefully the item will arrive overnight as promised. So far a great company to deal with.

Date of experience: 13 April 2026

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Michael Todd
13 April 2026
Rated 5 out of 5 starsVerified

Thetford Spares

Found items which I was looking for (ie Thetford C200 Cassette)

Date of experience: 13 April 2026

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