Kevin Harrison
10 October 2019
10 October 2019
VerifiedVery good service
Very good service . Fast delivery too .
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
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Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedVery good service . Fast delivery too .
Read this review on TrustpilotVerifiedPrompt service and speedy delivery
Read this review on TrustpilotVerifiedGreat service many thanks for speedy delivery Happy to use again
Read this review on TrustpilotVerifiedAlways have had a good service from leisureshopdirect.
Read this review on TrustpilotVerifiedI found the person I spoke on the phone helpful and he soon found the item I required.
After ordering the item arrived promptly in the post.
I shall contact Leisureshopdirect for any further items I may require.
Thanks for your good service.
Eddie
VerifiedFantastic service. I identified the part by the illustrated diagram and placed the order. It came within 2 days. My husband fitted the new dome and I am happy to say that it is no longer raining in above my fan. The old one had perished and split. Prima Leisure who deal with Bailey Caravan spares would only sell the whole unit which would have been nearly £400. Thank goodness for Leisureshop Direct. Would definitely highly recommend them.
Read this review on TrustpilotVerifiedPrompt delivery and item as described.
Read this review on TrustpilotVerifiedGreat service 5star
Read this review on TrustpilotVerifiedGoods arrived quickly and packaged well
Read this review on TrustpilotVerifiedGood price fast delivery
Read this review on TrustpilotVerifiedExcellent efficient service, goods received on time
Read this review on TrustpilotVerifiedNeeded a new freezer door hinge for my campervan fridge, was easy to find on site, very reasonably priced and delivered very prompt,
Excellent service
VerifiedEven though I had problems with my goods LSD behaved impeccably and I will be going back to them for future orders
Read this review on TrustpilotVerifiedQuick and efficient service
Read this review on TrustpilotVerifiedI have used Leisureshopdirect twice now and never been disappointed with their service. Their communication is spot on. Leisureshopdirect will be my first choice when I next need parts for my motorcaravan building project.
Read this review on TrustpilotVerifiedFirst class service and product
Read this review on TrustpilotVerifiedWhat it says on the box,promptly despatched
Read this review on TrustpilotVerifiedVery happy to use Leisureshopdirect, sent the parts I asked for and very reasonably priced, they arrived on time and well packed. I will be very happy to use again.
Read this review on TrustpilotVerifiedExcellent company to deal with had a problem with delivery dispatched new item straight away
Read this review on TrustpilotVerifiedOrdering of this part was simple using the drawings on leisure shop website. Delivery was prompt and as promised. Overall a very good service but thought £3.99 for delivery of a part in a small padded envelope was expensive.
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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