Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,278 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

robert daysley
3 October 2019
Rated 5 out of 5 starsVerified

on line service

Leisure shop direct gave us excellent service and would recommend them to any caravan and motor home owner for there service.

Easy to order and the parts came very quick. good.

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Las Vegas
3 October 2019
Rated 5 out of 5 starsVerified

The service received from this company…

The service received from this company was excellent.
Constant msg's updating the stage of delivery was so
efficient. I am so impressed and would not hesitate to use
again or to recommend.

Many thanks

Alexander

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Mr Foster
2 October 2019
Rated 5 out of 5 starsVerified

Great service,ordered 4pm and arrived…

Great service,ordered 4pm and arrived the next morning.Price matched a competitor who was out of stock.

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AdrianSouthampton, GB
2 October 2019
Rated 4 out of 5 starsVerified

As an online retailer you can't go…

As an online retailer you can't go wrong, when I ordered an out of stock product they updated me along the way as to the expected arrival time, even though this did get extended, its nice to know, I received several updates to this effect. Nice not to have to chase for this information

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Customer A SmithBrechin, GB
2 October 2019
Rated 5 out of 5 starsVerified

No nonsense quick sale speedy delivery

No nonsense quick sale speedy delivery. good company to deal with

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M. Brown
2 October 2019
Rated 4 out of 5 starsVerified

Good range of competitively priced…

Good range of competitively priced products. Delivery service to where I am in France or Spain is always quick & reliable

Date of experience: 2 October 2019

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ZTravis
27 September 2019
Rated 5 out of 5 starsVerified

great !

Had what we wanted, delivered exactly when they said (almost to the minute !), and does the job perfectly

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customer
26 September 2019
Rated 5 out of 5 starsVerified

Excellent on-line store

Great selection of products and very competitive prices. Orders have all been delivered promptly

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