Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,278 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Tony
18 September 2019
Rated 5 out of 5 starsVerified

Great service

I buy a good deal online but I have to say that this company have come to the top of my list! I made a mistake in my order but they contacted me immediately and had the error corrected before I even got back to them! This company’s staff are fantastic I will be shopping with them again soon

Read this review on Trustpilot
Ronald Birkett
18 September 2019
Rated 5 out of 5 starsVerified

The item was delivered on time and was…

The item was delivered on time and was exactly what I wanted.

Read this review on Trustpilot
David Butler
18 September 2019
Rated 5 out of 5 starsVerified

Nice neat little LED spotlights.

These LED spotlights are just what I need and are a very close match to those already fitted in the caravan (we need some at the other end of the seating area).
Delivery was good, and the product was well packaged
No complaints from me.

Read this review on Trustpilot
Brian Anderson
18 September 2019
Rated 4 out of 5 starsVerified

I ordered my mobile gas fire on Sunday

I ordered my mobile gas fire on Sunday, and your site promised delivery on the next Tuesday. In fact, on Tuesday I received a message to say delivery would be one day late. In fact, on the Wednesday my fire was delivered. The driver was really very helpful with his delivery, and I am very happy with your service. The gas fire itself is very well made, and I am sure we will be more than satisfied

Read this review on Trustpilot
jonty
18 September 2019
Rated 4 out of 5 starsVerified

Great products and good service Happy…

Great products and good service Happy to use them again

Date of experience: 14 September 2019

Read this review on Trustpilot
Fleetwood Customer
13 September 2019
Rated 5 out of 5 starsVerified

Speed of was first class

Speed of was first class, my orders arrived earlier than expected

Read this review on Trustpilot
Daniel Pitman
11 September 2019
Rated 5 out of 5 starsVerified

tap Broke in my caravan searched…

tap Broke in my caravan searched everywhere for a replacement everyone was coming back at £250 plus I decided to refurb the tap so ordered a micro switch of leisure shop direct was fast delivery exactly what the stated also very cheap I’ll definitely be using this company for every thing now thanks again

Read this review on Trustpilot