Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,277 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

DAR
13 April 2026
Rated 5 out of 5 starsVerified

All in one Place

Every thing I needed in one Place, easy to find, reasonably priced and checking out made easy.

Date of experience: 13 April 2026

Read this review on Trustpilot
Highland Mike
13 April 2026
Rated 5 out of 5 starsVerified

Easy to order and good price

Easy to order and good price

Date of experience: 13 April 2026

Read this review on Trustpilot
Brian William Elmer
13 April 2026
Rated 4 out of 5 starsVerified

Easy to use but too much clutter to…

Easy to use but too much clutter to navigate around and nearly bought stuff I didn't want

Date of experience: 13 April 2026

Read this review on Trustpilot
William Crook
11 April 2026
Rated 5 out of 5 starsVerified

Parts Review

Always Find Leisure Shop Have The Item Or can Get It. Advice Available Very Useful.

Date of experience: 10 April 2026

Read this review on Trustpilot
Jonathan Roberts
11 April 2026
Rated 5 out of 5 starsVerified

Spot on!

Exactly the right thing, delivered on time, at a great price.

Date of experience: 4 April 2026

Read this review on Trustpilot
Dave Walton
10 April 2026
Rated 5 out of 5 starsVerified

Good value and fits my caravan

Given the frankly ludicrous price of some caravan front covers this was inexpensive by comparison and has worked well on its first outing. AND it's one of a limited number that fit my narrow-ish Bailey Phoenix.

Date of experience: 1 April 2026

Read this review on Trustpilot
Darren Hawley
10 April 2026
Rated 5 out of 5 starsVerified

Jokon Side Marker Light

found what i was looking for and at a great price

Date of experience: 10 April 2026

Read this review on Trustpilot
bob williams
10 April 2026
Rated 5 out of 5 starsVerified

ease to order at a good price than…

ease to order at a good price than others

Date of experience: 10 April 2026

Read this review on Trustpilot
Taylor
10 April 2026
Rated 5 out of 5 starsVerified

Straight forward and easy process

Straight forward and easy process

Date of experience: 10 April 2026

Read this review on Trustpilot
BRIAN Pattinson
10 April 2026
Rated 5 out of 5 starsVerified

Absolutely fantastic service

Absolutely fantastic service, needed the part next day and arrived next day, will definitely deal with this company again

Date of experience: 2 April 2026

Read this review on Trustpilot
Jason Ennion
10 April 2026
Rated 5 out of 5 starsVerified

Rapid delivery and kept me uptodate…

Rapid delivery and kept me uptodate with out of stock items. Personal service highly recommended

Date of experience: 2 April 2026

Read this review on Trustpilot
John Carrington
9 April 2026
Rated 4 out of 5 starsVerified

CHAIR PURCHASE

Looks to be good, will need to see delivery

Date of experience: 9 April 2026

Read this review on Trustpilot
Jaycee
9 April 2026
Rated 4 out of 5 starsVerified

Clear stock levels and informative…

Clear stock levels and informative delivery options and date

Date of experience: 9 April 2026

Read this review on Trustpilot
Stephen Dorking
9 April 2026
Rated 5 out of 5 starsVerified

Very helpful and efficient

Very helpful and efficient

Date of experience: 2 April 2026

Read this review on Trustpilot