MR THOMAS RATTRAY
29 May 2019
29 May 2019
Verifiedexcellent company
Item was a good price and delivered when stated.
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,276 reviews
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Ratings and reviews last updated 7 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedItem was a good price and delivered when stated.
Read this review on TrustpilotVerifiedGreat service
Read this review on TrustpilotVerifiedEasy fit. Thank you
Read this review on TrustpilotVerifiedFast and efficient- thanks !
Read this review on TrustpilotVerifiedTop quality product and swift delivery.
Read this review on TrustpilotVerifiedGreat service and Speedy delivery,
Read this review on Trustpilot
VerifiedOverall I'm very pleased with the service and goods provided. My only reason for not giving 5 starts is that with one transaction I felt delivery was slower than it should have been
Read this review on TrustpilotVerifiedEasy to order, produce arrived on time as stated and saved money over other outlets.
Read this review on TrustpilotVerifiedexactly what we wanted . no hassle purchase. excellent.
Read this review on TrustpilotVerifiedGreat quick service no issues.
Read this review on TrustpilotVerifiedPrompt service
Read this review on TrustpilotVerifiedExcellent service at very competitive prices, the first place I look for what I need
Read this review on TrustpilotVerifiedThetford fridge filters Item arrived quickly and packaged well
Read this review on TrustpilotVerifiedFast, accurate! Very happy!
Read this review on TrustpilotVerifiedI ordered overseas in Japan and arrived safely ！ A trustworthy website.I like it.
Read this review on TrustpilotVerifiedI was surprised, that I received the rollers so quickly from UK.
All is very o.k.
Verifiedgreat service
Read this review on TrustpilotVerifiedGood news - 2 of the nuts are included. I wonder if the other two might appear with the item? They are fiddly and can drop into the water heater casing.
I had a lot of difficulty using the website on an Android tablet - almost to the point out giving up. It didn't seem to search very well.
Otherwise very pleased with all aspects of the order/delivery
VerifiedThe Salesperson that I dealt with at Leisureshopdirect was very good; knew his product; and made the transaction ver easy. The goods were sent straight out for distribution and I received them next day via an excellent delivery service ( a time booked slot). I will be using Leisureshopdirect again!!
Read this review on TrustpilotVerifiedHave found Leisureshopdirect very helpful always have the parts i need easier than going to camping and general.
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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