Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,276 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Mr Stuart Cunningham-West
16 May 2019
Rated 5 out of 5 starsVerified

Crystal Clear

Crystal Clear
After the wind had ripped the old dome to shreds, I was happy to find Liesureshopdirect had available spares at the best prices.
Delivery was prompt, Packaging was excellent. I found the dome easy to fix in place and am very happy with my purchases

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Tom Edmonds
15 May 2019
Rated 5 out of 5 starsVerified

Replacement wheels

I needed replacement wheels for our cricket covers urgently and Leisureshopdirect came through big time for us so we did not lose a game to the weather.
Thank you
Tom Edmonds

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bobemmo29
15 May 2019
Rated 5 out of 5 starsVerified

Really helpful people

Really helpful people. Nothing is too much trouble.
Highly recommended.

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Andrew Saul
11 May 2019
Rated 5 out of 5 starsVerified

Good straightforward service

Good straightforward service: easy to order, very quickly delivered, with emailed updates on progress. When I called this company for further advice, they were very helpful, and I highly recommend them.

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Piotr Solski
9 May 2019
Rated 5 out of 5 starsVerified

Received exactly what ordered

Received exactly what ordered - a part I couldn't find anywhere else.

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Paul Roberts
8 May 2019
Rated 5 out of 5 starsVerified

Good product,good price,promptly…

Good product,good price,promptly delivered.Prompt and courteous service.

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Chris Abram
8 May 2019
Rated 5 out of 5 starsVerified

Excellent deal great price

Excellent deal great price, very nice little cool box works well even on half power, which is nice and quiet at night. will cool 9 bottles of wine and still room left for your BBQ food

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