Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,276 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Steve
6 March 2019
Rated 5 out of 5 starsVerified

Ordering over phone

Ordered over phone
Friendly call, took a few minutes and goods arrived promptly

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george graham
6 March 2019
Rated 5 out of 5 starsVerified

Just as expected competitive price…

Just as expected competitive price excelent delivery website simple to use

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Dusty Spencer
6 March 2019
Rated 5 out of 5 starsVerified

Easy and painless transaction

Easy and painless transaction. Item arrived quickly and in good condition.

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Mr Nicholas Moore
28 February 2019
Rated 5 out of 5 starsVerified

perfect fit and replacement for the…

perfect fit and replacement for the original.

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Janet Brown
28 February 2019
Rated 5 out of 5 starsVerified

Good smooth transaction

Good smooth transaction, fast delivery and the price was the cheapest i could find on the internet for a genuine part.

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Mike Smith
27 February 2019
Rated 5 out of 5 starsVerified

customer service

Had a problem with our motorhome while away so needed parts delivering to the campsite and the team at leisureshopdirect couldn’t have been more helpful. Parts were delivered next day as promised. Will definitely use them again as a preference rather than alternative.

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Ray Weston
27 February 2019
Rated 5 out of 5 starsVerified

Great service and quick delivery to New…

Great service and quick delivery to New Zealand. Product exactly as described, thanks.

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Amanda Arnold
27 February 2019
Rated 5 out of 5 starsVerified

Great prompt service delivering the…

Great prompt service delivering the pump and my horsebox lorry wc now flushes again. 😊 Thank you!

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