Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,276 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 7 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedSpeed of delivery
Date of experience: 31 August 2026
Reply from Leisureshopdirect28 September 2026
Hi there,
Thanks for letting us know it arrived on time. Exactly how it should be, and the team really appreciates you saying so.
The team at Leisureshopdirect.com
VerifiedGreat fantastic job thanks
Date of experience: 31 August 2026
Reply from Leisureshopdirect28 September 2026
Hi Joe,
Thanks for the review. It's great to hear everything went well for you from ordering to delivery. Looking forward to the next time you need us.
The team at Leisureshopdirect.com
VerifiedGood parts selection
Date of experience: 7 September 2026
Reply from Leisureshopdirect28 September 2026
Hi there,
Thank you. We carry a lot of stock so people aren't left waiting or hunting round for it. Good to hear it worked out.
The team at Leisureshopdirect.com
VerifiedY
Had the part that I needed and had fast delivery options!
Date of experience: 8 July 2026
Reply from Leisureshopdirect28 September 2026
Hi there,
Thanks for the review. Tracking something down shouldn't mean ringing round half a dozen places, and it's good to hear we saved you the trouble.
The team at Leisureshopdirect.com
VerifiedIt just worked
Date of experience: 6 September 2026
Reply from Leisureshopdirect28 September 2026
Hi Padraig,
Thank you for taking the time to leave a review. Straightforward service is what we aim for, so it's good to hear it went smoothly for you. All the best.
The team at Leisureshopdirect.com
VerifiedGreat service!
Date of experience: 9 June 2026
Reply from Leisureshopdirect28 September 2026
Hi Angel,
Thanks for the kind words, we really appreciate your feedback. We will keep doing what we do, and we look forward to your next order.
The team at Leisureshopdirect.com
VerifiedGot this item for great price and they know Royal Mail post to NI, others tried to put a £30 delivery on top of the item being twice the price, well pleased
Date of experience: 4 September 2026
Reply from Leisureshopdirect28 September 2026
Hi Kenneth,
Thanks for the review. Good value matters more to us than a headline offer, so we price the whole range sensibly rather than a few lines. Good of you to say so.
The team at Leisureshopdirect.com
VerifiedExcellent parts location via the online catalogue. Easy procedure to order spares online.
Date of experience: 5 September 2026
Reply from Leisureshopdirect28 September 2026
Hi Nigel,
Thanks for the kind review. Making it easy to find and easy to order is our aim, so this is great to hear. All the best.
The team at Leisureshopdirect.com
VerifiedHad what I wanted
Date of experience: 5 September 2026
Reply from Leisureshopdirect28 September 2026
Hi Michael,
Thank you. We'd rather carry the awkward lines than only the easy sellers, and it's good to hear we had what you were after.
The team at Leisureshopdirect.com
VerifiedExcellent service
Date of experience: 29 August 2026
Reply from Leisureshopdirect28 September 2026
Hi Andy,
Thank you. We're a small, family-run business and reviews like yours really do make a difference to us. We hope to see you again soon.
The team at Leisureshopdirect.com
VerifiedEasy site to use and order
Date of experience: 4 September 2026
Reply from Leisureshopdirect28 September 2026
Hi Julie,
Thanks for the review. Ordering online should take a couple of minutes and be as straightforward as possible, and it's good to hear ours did.
The team at Leisureshopdirect.com
Verifiedeasy ordering process
Date of experience: 4 September 2026
Reply from Leisureshopdirect28 September 2026
Hi there,
Thank you for the kind review. Knowing a part fits before you order saves the hassle of a return, so we put the detail on the page. Good to hear it worked for you.
The team at Leisureshopdirect.com
VerifiedCheep prices. No many companys sell cb powerleads holders seperate
Date of experience: 1 September 2026
Reply from Leisureshopdirect28 September 2026
Hi Jim,
Thanks for the review. Having it on the shelf when you need it is half the job, so it's good to hear we did. See you next time.
The team at Leisureshopdirect.com
VerifiedGreat service
Date of experience: 9 March 2026
Reply from Leisureshopdirect28 September 2026
Hi Russell,
Thank you for the five stars. A short review is important to us and tells us we got it right. The team here really appreciates the feedback. We hope to help with your next caravan or motorhome order.
The team at Leisureshopdirect.com
VerifiedEasy website
Date of experience: 3 September 2026
Reply from Leisureshopdirect25 September 2026
Hi there,
Thank you. We spend a lot of time on the exploded diagrams so people are not left guessing at part numbers. Good to hear they helped.
The team at Leisureshopdirect.com
VerifiedDelivered on time and very reasonable prices
Date of experience: 27 August 2026
Reply from Leisureshopdirect25 September 2026
Hi there,
Thanks for the review. We put a lot of effort into getting orders out quickly, so it's great to hear yours arrived promptly. We hope to help again soon.
The team at Leisureshopdirect.com
VerifiedThe site was easy to follow and I found what I was looking for with ease, the price was reasonable and I received my purchase within the time stated. It arrived in time for my last caravan visit and fitted perfectly. It’s the second visit to this site and both times it’s been quick and efficient. Recommend.
Date of experience: 26 August 2026
Reply from Leisureshopdirect25 September 2026
Hi Jane,
Thanks for the review. Glad the part was the right one and fitted without any fuss. A repair which goes in first time is the best kind. Happy travels from all of us here.
The team at Leisureshopdirect.com
Water Tank Cap with Nozzle - I needed a new tank cap due to the original splitting. I discovered that this was not that easy, probably because my motorhome was not a UK model. The best and quickest method I found was through Leisureshopdirect. Easy to use website, good delivery time and didn’t have to either pay for international purchase or wait for the part to clear UK customs. Great service, many thanks.
Date of experience: 14 August 2026
Reply from Leisureshopdirect25 September 2026
Hi Jon,
Thanks for the review. If a spare exists we'd rather have it on the shelf than tell you to try elsewhere, and it's good to hear we had yours.
The team at Leisureshopdirect.com
Verifiedflawless from start to finish
very happy with heater too
Date of experience: 25 August 2026
Reply from Leisureshopdirect25 September 2026
Hi Ailsa,
Thanks for the review. We're pleased you're happy with the Provence gas heater, and we hope it gets plenty of use this year and next. All the best from the team.
The team at Leisureshopdirect.com
VerifiedReally good price compared to others
Date of experience: 1 August 2026
Reply from Leisureshopdirect25 September 2026
Hi there,
Thank you. Paying a fair price for items you need is how it should be, and we work to keep ours there. We really appreciate you mentioning it.
The team at Leisureshopdirect.com
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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