ANTHONY HAVARD
19 December 2025
19 December 2025
VerifiedEasy to complete
Easy to complete
Date of experience: 19 December 2025
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
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Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedEasy to complete
Date of experience: 19 December 2025
Read this review on TrustpilotVerifiedSpeedy service all the way to New Zealand, no damage which was my made concern.
Date of experience: 10 December 2025
Read this review on TrustpilotVerifiedI ordered the incorrect part. The company were very helpful, allowing me to return it for a refund and giving me the details of the correct part to order.
Date of experience: 18 December 2025
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VerifiedPromised 5% discouunt - then to find only on a few selected products not on what you ordered. Unnecessary reducing "countdown" to use the "wonderful" 5% discount, why the pressure?? Polit and positive in subsequent prompt response and discount given - firm revuing website
Date of experience: 18 December 2025
Read this review on TrustpilotVerifiedNext day delivery - pretty much perfect experience really
Date of experience: 11 December 2025
Read this review on TrustpilotVerifiedSimple all the way through the order .
Date of experience: 16 December 2025
Read this review on TrustpilotVerifiedEasy to use site and fast dispatch
Date of experience: 6 December 2025
Read this review on TrustpilotVerifiedstraight forward
Date of experience: 12 December 2025
Read this review on TrustpilotVerifiedfast and easy to follow process.
Date of experience: 12 December 2025
Read this review on TrustpilotVerifiedAfter an initial hiccup due entirely to my incompetence, the team at Leisureshopdirect have really come up trumps. Their communication has been outstanding as we identified the (my) problem and it has been rectified within minutes. This is a company that I will TrustPilot implicitly in the future after the outstanding performance that I have received, of late.
Thank you to one an all there for this outstanding service, even when it was not your fault, but mine.
Date of experience: 11 December 2025
Read this review on TrustpilotVerifiedEasy and straightforward.
Date of experience: 11 December 2025
Read this review on TrustpilotVerifiedI searched on google the part i required, Leisureshopdirect.com came up looked up part i wanted ordered and paid for it, so easy.
Date of experience: 11 December 2025
Read this review on TrustpilotVerifiedEasy to find products required and prices are very reasonable.
Date of experience: 11 December 2025
Read this review on TrustpilotVerifiedAs per usual staff helpful whilst on the phone. Always happy to give advice/details of products. Excellent speed of delivery, keeps the job moving.
Date of experience: 3 December 2025
Read this review on TrustpilotVerifiedGreat service and good products at the right price
Date of experience: 29 November 2025
Read this review on TrustpilotVerifiedFirst class service the part was easy to find wide range of products never used the company before. Used on recommendation from a friend will definitely use again
Date of experience: 3 December 2025
Read this review on TrustpilotVerifiedVery easy to use web site
Date of experience: 8 December 2025
Read this review on TrustpilotVerifiedEasy web site to use
Date of experience: 9 December 2025
Read this review on TrustpilotVerifiedEasy to order and pay the bill.
Date of experience: 9 December 2025
Read this review on TrustpilotVerifiedOrdered for the first time and found it easy and very reasonably priced and received delivery very quick will definitely use again
Date of experience: 29 November 2025
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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