Richie barclay
27 September 2025
27 September 2025
VerifiedGood service as always
Good service as always
Date of experience: 27 September 2025
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
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Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGood service as always
Date of experience: 27 September 2025
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VerifiedIt wasn't the quickest transaction but it was ok and no problem.
Date of experience: 26 September 2025
Read this review on TrustpilotVerifiedquick and simple to place order
Date of experience: 26 September 2025
Read this review on TrustpilotVerifiedEmailed with pictures and details of part required but no reply however managed to find the part on the website once I had dismantled it!!
Prompt delivery
Good price ( though could do postage a touch cheaper 😁)
Date of experience: 19 September 2025
Read this review on TrustpilotVerifiedGreat service, quick delivery
Date of experience: 15 September 2025
Read this review on TrustpilotVerifiedGood prices and easy ordering
Date of experience: 25 September 2025
Read this review on TrustpilotVerifiedVery quick and easy.
Date of experience: 25 September 2025
Read this review on TrustpilotVerifiedGood easy no problems
Date of experience: 24 September 2025
Read this review on TrustpilotVerifiedGood, clear website made it easy to identify parts needed , delivered in a timely fashion, overall good service.
Date of experience: 17 September 2025
Read this review on TrustpilotVerifiedA good product at a good price.
Date of experience: 16 September 2025
Read this review on TrustpilotGreat service, easy communication with quick response to questions.
Ordered two Outwell gravity chairs. Great product and price.
Date of experience: 4 September 2025
Read this review on TrustpilotVerifiedtotal efficiency
Date of experience: 23 September 2025
Read this review on TrustpilotVerifiedPretty easy to navigate your way round the spare parts. Loved the Thetford toilet diagrammes which identify exactly what you want and even give the option to add the items to your basket. The only problem was that they added 2 of each, not the one I needed.
I've told them and am sure that'll be corrected.
Date of experience: 23 September 2025
Read this review on TrustpilotVerifiedArrived very quick. Exactly what we needed.
Date of experience: 15 September 2025
Read this review on TrustpilotVerifiedI was thrilled to find the exact replacement part that i needed for our motorhome and even more thrilled to receive it in the post so swiftly
Date of experience: 15 September 2025
Read this review on TrustpilotVerifiedGood site, but would have liked a delivery date at time of order.
Date of experience: 23 September 2025
Read this review on TrustpilotVerifiedPurchased a camping kettle and toaster. Great quality items and delivery was super fast. Thank you
Date of experience: 15 September 2025
Read this review on TrustpilotVerifiedEasy to find the product.
Easy to order.
Easy to pay.
We shall see how it is delivered.....
Date of experience: 22 September 2025
Read this review on TrustpilotVerifiedOrdered a last minute part for our caravan, and it arrived very swiftly, and exactly when expected. Great service.
Date of experience: 15 September 2025
Read this review on TrustpilotVerifiedeasy site to use
Date of experience: 22 September 2025
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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