Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,278 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Trevor Dawber
8 August 2025
Rated 5 out of 5 starsVerified

Easy access and i have used this dealer…

Easy access and i have used this dealer before and the service is excellent.

Date of experience: 8 August 2025

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Annie
8 August 2025
Rated 5 out of 5 starsVerified

Plenty of choice

Plenty of choice, easy to navigate the website, speedy dispatcher and value for money,

Date of experience: 31 July 2025

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Dionne Douglas
7 August 2025
Rated 5 out of 5 starsVerified

Very easy to order and pay

Very easy to order and pay

Date of experience: 7 August 2025

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Darren B
7 August 2025
Rated 5 out of 5 starsVerified

Exactly what I was looking for.

This was the only place I could find a bathroom mixer tap for my caravan with a 140 mm spout and at a very reasonable price.

Date of experience: 6 August 2025

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Mr Anthony Lawler
6 August 2025
Rated 5 out of 5 starsVerified

I think the Customer service is…

I think the Customer service is fantastic.
I needed assistance when I ordered the part. When the part arrived it was damaged and I had no problem getting the issue resolved.
I have no hesitation in recommending Leisureshopdirect.
Thank you.

Date of experience: 28 July 2025

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Amanda
6 August 2025
Rated 4 out of 5 starsVerified

Good website

Doesn't say anything about estimated delivery date which would be helpful but everything else is good and easy to use.

Date of experience: 6 August 2025

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Christopher
6 August 2025
Rated 5 out of 5 starsVerified

Avtex TV bundle

Yet to receive my Avtex TV bundle, product bundle was a great price and 1 day delivery a bonus.

Date of experience: 6 August 2025

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Spear Toot
6 August 2025
Rated 5 out of 5 stars

Saved the day again with another…

Saved the day again with another skylight after the old on leaked in Scotland 48hr delivery time was good and a good fit for my older caravan

Date of experience: 18 July 2025

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B J
6 August 2025
Rated 4 out of 5 starsVerified

A good product at a good price which…

A good product at a good price which was easy to order

Date of experience: 6 August 2025

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MIKE and CHRIS ANDREWS
6 August 2025
Rated 5 out of 5 starsVerified

easy to use and had products needed

easy to use and had products needed

Date of experience: 6 August 2025

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Edward Hall
6 August 2025
Rated 5 out of 5 starsVerified

Great product

Great product, great service and came on time

Date of experience: 28 July 2025

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R Breerton
5 August 2025
Rated 5 out of 5 starsVerified

oredered and was delivered within 2…

oredered and was delivered within 2 days which was great .really good company to deal with

Date of experience: 29 July 2025

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Matthew Short
5 August 2025
Rated 5 out of 5 starsVerified

Straightforward website to use

Straightforward website to use

Date of experience: 5 August 2025

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Jacqueline Fouracre
5 August 2025
Rated 5 out of 5 starsVerified

Easy to order

Easy to order, fast delivery & good quality product

Date of experience: 28 July 2025

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Summers
4 August 2025
Rated 5 out of 5 starsVerified

Privacy curtain for Hexaway Air 2 awning

Item was as described
Quick dispatch

Used at the weekend. Provided good privacy for teenagers bedroom arrangement, leaving plenty of living space in the awning.

Date of experience: 28 July 2025

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