Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,278 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedI have dealt with them in the past and found them stock many useful parts. I hope this part fits as there are various methods of the lid interfacing with the box.
Date of experience: 30 July 2025
Read this review on TrustpilotVerifiedQuick, painless to find correct parts, easy to process order
Date of experience: 25 July 2025
Read this review on TrustpilotVerifiedQuick simple easy
Date of experience: 29 July 2025
Read this review on TrustpilotVerifiedReally helpful and efficient
Date of experience: 27 July 2025
Read this review on Trustpilot
I was looking for a replacement pump for our caravan. The team asked for a photograph of the broken pump and provided a list of components. The replacement arrived swiftly and worked. My only complaint would be that it took two days to answer my original email, not very good on this digital age.
Date of experience: 24 July 2025
Read this review on TrustpilotVerifiedEverything I needed was in stock and it was easy.
Date of experience: 29 July 2025
Read this review on TrustpilotVerifiedGreat easy to use web site.
Date of experience: 29 July 2025
Read this review on TrustpilotVerifiedExcellent customer service and my query regarding a product suitability was responded to quickly. Best price available by a mile and the product arrived quickly and as described. Would recommend
Date of experience: 22 July 2025
Read this review on TrustpilotVerifiedFast and efficient even with change of address
Date of experience: 22 July 2025
Read this review on TrustpilotVerifiedProducts easily found
Date of experience: 28 July 2025
Read this review on TrustpilotVerifiedOffered what i needed with fast shipping
Date of experience: 28 July 2025
Read this review on TrustpilotVerifiedGreat products, fast delivery
Date of experience: 21 July 2025
Read this review on TrustpilotVerifiedgo to place for things i need for caravan
Date of experience: 28 July 2025
Read this review on TrustpilotVerifiedthey had what I wanted
Date of experience: 27 July 2025
Read this review on TrustpilotVerifiedSecond attempt in purchasing the item. Site don't seem to work out of hours.
Date of experience: 28 July 2025
Read this review on TrustpilotVerifiedHave used the company a few times now and they have never let me down. Just so easy to order etc.
Date of experience: 28 July 2025
Read this review on TrustpilotNeeded cooker hinges for my motorhome. Not in stock but a special order item. Item had to be made.
Staff checked it was the item I needed before ordering and billing.
Taken about a week before item arrived. Quality item well made.
I cannot fault the service.
Date of experience: 28 July 2025
Read this review on TrustpilotVerifiedEasy you use
Date of experience: 28 July 2025
Read this review on TrustpilotVerifiedSimple and straightforward.
Date of experience: 28 July 2025
Read this review on TrustpilotVerifiedEasy to process order
Date of experience: 28 July 2025
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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