Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,278 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Mr Anthony Lawler
27 July 2025
Rated 5 out of 5 starsVerified

Ease of finding the part required.

Ease of finding the part required.

Date of experience: 27 July 2025

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Mrs Linda Broadbent
27 July 2025
Rated 5 out of 5 starsVerified

Great prices and perfect company to…

Great prices and perfect company to deal with.

Date of experience: 27 July 2025

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Nicola Johnson
26 July 2025
Rated 4 out of 5 starsVerified

Very good special offer and easy to use…

Very good special offer and easy to use website

Date of experience: 26 July 2025

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Pat
26 July 2025
Rated 5 out of 5 starsVerified

easy to use website prompt delivery

easy to use website prompt delivery

Date of experience: 16 July 2025

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Chris Punt
26 July 2025
Rated 5 out of 5 starsVerified

came recommended

came recommended, good range of products and ease of ordering

Date of experience: 26 July 2025

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Mr Martin Jukes
25 July 2025
Rated 5 out of 5 starsVerified

Good experaince well priced fast delivery

Good web site, good prices and good stock of items not normally easily found. fast delivery all in all a good experiance

Date of experience: 15 July 2025

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Brian Mardell
24 July 2025
Rated 5 out of 5 starsVerified

Great item for my fridge freezer door

Great item for my fridge freezer door. Quick delivery. Well recommended.

Date of experience: 14 July 2025

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David McKibbin
24 July 2025
Rated 5 out of 5 starsVerified

Great Deal compared to the rest.

Great savings on MRRP. Quick delivery and good communication keeping me informed on delivery of my purchase. Would certainly purchase from again.

Date of experience: 14 July 2025

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Mr Arthur Benefer
24 July 2025
Rated 5 out of 5 starsVerified

Right parts great delivery service

Right parts great delivery service

Date of experience: 14 July 2025

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Gillian Jones
23 July 2025
Rated 5 out of 5 starsVerified

Easy to find what your looking for

Easy to find what your looking for

Date of experience: 23 July 2025

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David Clayton
23 July 2025
Rated 5 out of 5 starsVerified

Good communication thank you

Good communication thank you

Date of experience: 23 July 2025

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Alyn prince
23 July 2025
Rated 5 out of 5 starsVerified

Thanks for youd prompt service

Thanks for youd prompt service

Date of experience: 16 July 2025

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