Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,278 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Andrew
23 July 2025
Rated 4 out of 5 starsVerified

Reliability

Allways use and recommend this company for all needs.has never let me down.

Date of experience: 23 July 2025

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John Jarvis
23 July 2025
Rated 5 out of 5 starsVerified

Easy to use Webb site and efficient

Easy to use Webb site and efficient. 2025 July 23.

Date of experience: 23 July 2025

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ALan
23 July 2025
Rated 5 out of 5 starsVerified

Easy to find what I needed

Easy to find what I needed. Have used the company on a number of occasions and always have great service and fast deliveries.

Date of experience: 23 July 2025

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i kershaw customer
23 July 2025
Rated 5 out of 5 starsVerified

Prompt service &quick delivery

Prompt service &quick delivery

Date of experience: 16 July 2025

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John Lowder
22 July 2025
Rated 5 out of 5 starsVerified

The website is easy to navigate

The website is easy to navigate, the search results were accurate.

Date of experience: 22 July 2025

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Stuart
22 July 2025
Rated 5 out of 5 starsVerified

Good and Easy

Easy to use website, found what I wanted and ordered it quickly and as I was logged in all payment info was saved from previous orders.

Date of experience: 22 July 2025

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David Gunther
22 July 2025
Rated 5 out of 5 starsVerified

Nice photochromic sunglasses

Nice photochromic sunglasses, quick delivery.

Date of experience: 11 July 2025

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Rolf AndersenAlvdal, NO
22 July 2025
Rated 4 out of 5 starsVerified

Nice photos and exploded drawings to…

Nice photos and exploded drawings to view

Date of experience: 22 July 2025

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David Clarke
22 July 2025
Rated 5 out of 5 starsVerified

Received exactly what I ordered

Received exactly what I ordered, delivered when expected.

Date of experience: 11 July 2025

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Tim
21 July 2025
Rated 5 out of 5 starsVerified

Found the part I needed easily and…

Found the part I needed easily and ordered it

Date of experience: 21 July 2025

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Gemma Glossop
21 July 2025
Rated 5 out of 5 starsVerified

Easy to place order

Easy to place order, updated regularly and kept informed that the carrier couldn't deliver on the day they were supposed. Great experience and would definitely use again

Date of experience: 14 July 2025

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Richard Cousins
20 July 2025
Rated 5 out of 5 starsVerified

Easy site to purchase from good info on…

Easy site to purchase from good info on product

Date of experience: 20 July 2025

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IAN ROPER
20 July 2025
Rated 5 out of 5 starsVerified

easy to use web interface and very keen…

easy to use web interface and very keen prices

Date of experience: 20 July 2025

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